32 Degrees - Reviews and experiences

I made a purchase recently, eh, and I gotta say, I was super let down by the quality of the stuff. It wasn't just a little defective - it was a big problem. And then, when I finally reached out to customer service, it took them a whole week to get back to me. When they finally did, it was just one of those ready-made response things. It's pretty obvious that they don't really care about keeping their customers happy. And get this - they want us to pay for sending back stuff that's actually their fault. Like, seriously, that's just rubbing salt in the wound.

I was so disappointed with the customer service at that store, eh. I tried to get help six times about my damaged items. They kept saying they'd replace or refund them, but nothing happened. It was really frustrating how they didn't follow through and didn't seem to care about making customers happy.

Return policies, eh? Can you believe it? If you're not completely sure about your size, don't even bother with returns or exchanges. This company's policies are such a nightmare, they'll have you feeling major regret about your purchase. Whatever happened to good old customer service and satisfaction? Clearly not a top priority here.