18montrose - Reviews and experiences

So, I bought a pair of sneakers from this place not too long ago, but they turned out to be too small. I sent them back for a bigger size, which finally arrived after like, a whole month. But get this - still haven't gotten my money back for the first pair. And get this, there's no phone number to call, so I gotta email them every time. They keep saying they refunded me, but I ain't seen no cash in my bank account. I had to go through my credit card company to sort this mess out.

So I bought these shoes and a jacket from this store, eh? But man, when I got them, they were totally not what I was expecting. The sizing was way off, and the quality was just not up to snuff. I tried to return them, but oh boy, what a hassle. It took forever to get in touch with customer service, and when I finally did, they only gave me some of my money back. I had to keep bugging them about it, but no one seemed to want to own up to their mistakes. It was just so frustrating and disappointing, eh?

So... I recently bought this big ol' thing, but when it showed up at my door, it was way bigger than I thought it would be. And the quality didn't seem all that great, eh? Plus, it came in some cheap clear wrapping even though I paid a pretty penny for it. So, I had to deal with the pain in the butt of sending it back on my dime. And to top it off, they gave me my money back with an e-cheque that took a whole 10 days to process! I was left without my cash for way too long, eh?

I would suggest steering clear of this store if you value warranty policies. I bought a pair of Waterproof Nike shoes from them, and after only a few months, they got a rip and water started getting in. When I tried to return them for a refund, they refused and said it was just normal wear and tear. Their warranty policy is not clear, which is not good, and their unwillingness to own up to a clear defect is frustrating. It's obvious that they care more about making money than making customers happy, unlike the manufacturers who have quickly dealt with faulty products in the past.