18montrose - Reviews and experiences

The shoes I bought were really great. They were high quality and exactly what I wanted. But I got a little worried when I didn't get any confirmation emails after I ordered, like some other people mentioned. I even reached out to customer service, but still didn't hear anything back or get any tracking info. They definitely need to work on improving this so that ordering is easier for customers. Even with that problem, I was happy with what I got and would shop here again.

What a complete nightmare! I entered a raffle and haven't heard anything back about whether I won or lost. I had to message them on Instagram, and even after giving my order reference and name, I got no response for three days, despite sending more messages. The chatbot on their website is absolutely useless and there's no working phone number to call. I still haven't gotten a refund or any confirmation about my raffle entry.

I just bought something from this company and it was not a great experience, eh. I ordered 2 things, but didn't get any emails to confirm or an order number. That made me feel all flustered and uncertain about my order, you know?

I was a bit unsure at first because of the bad reviews, but I took a chance and ordered some new trainers. It turned out to be super easy to place my order, and I got a confirmation email right away. It made me feel better about everything.