Wonderbly

Wonderbly - Reviews and experiences

Average rating
8.8 /10
Based on 17 reviews
Oct 2023-Mar 2024
Star distribution
50
415x
31x
21x
10

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Personalized book purchase

Service

The book looks great, no doubt about that. But let me tell you, the customer service is a total joke. I put effort into writing a heartfelt dedication, only to find out that it got botched by some silly typo I couldn't even correct. And don't even get me started on their rushed production excuse. Now I'm left with an expensive book that I can't even give away as a present. What a letdown, eh.

Personalized children's book gift

Service

I just got this personalized children's book as a gift and I gotta say, I was super impressed with how creative and well-made it was! The only bummer was that the book got a bit banged up during delivery, but the customer service team was on top of it and sent me a replacement right away. The books I ended up getting were just as cute as they looked in the photos and the quality was top-notch. I'd definitely suggest this product for anyone wanting to give a one-of-a-kind gift to a kiddo. The support team was awesome and stayed helpful all the way through.

Son's 18th birthday book

Service

I ordered this book for my son's 18th birthday, but it ended up being the 19th book by mistake. I got in touch with the company and they were really great about it. They fixed the error right away, reprinted the correct book for free, and shipped it out quickly. Their customer service was amazing, and my son absolutely loved the book. Thank you so much!

Personalized children's book purchase

Service

I just bought this amazing personalized children's book for my nephew from this company. Let me tell you, it was not just cute, but such a lovely and thoughtful gift idea for kids of any age. Unfortunately, there was a little hiccup with shipping that delayed the book arriving right before I had to head out of town. But, when I reached out to their customer support, they were so kind and really went above and beyond to make sure a new copy of the book was done quickly and sent to my nephew's house in time for me to read it to him. The custom Dinosaur book was a big hit with my nephew and the whole family. I'm so grateful to the company for making it all happen. It's obvious that they truly care about their customers and families. I'm definitely going to be telling all my friends and relatives about their products.

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About Wonderbly

Wonderbly is a publishing company based in the United Kingdom, founded in 2013 under the original name Lost My Name. It specializes in creating personalized children's books, allowing for customization of the story to include the child's name and other personal details, thereby making the reading experience unique for each child. The company gained prominence through its innovative approach to children's literature and has since expanded its product range to include books for various occasions and themes, centered around the idea of personalization. Wonderbly's success is reflected in its international reach, having sold millions of copies worldwide, and its recognition as a pioneer in the personalized book market.

Contact Information

21 Brownlow Mews

WC1N 2LD London

United Kingdom

📧 hello@wonderbly.com

🌐 wonderbly.com

Categories Wonderbly

Last update: November 29, 2024

Website (Partner link)

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