
VaporDNA - Reviews and experiences
Nov 2023-Apr 2026
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Reviews (31)
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Easy ordering process
Easy ordering process
ServiceI recently ordered from VaporDNA and was super impressed with the huge selection they had to offer. The whole delivery and pick up process was easy peasy. I did have a little hiccup with my order, but thankfully Phillip from the team was there to help me out and fix things up in no time. This was actually my second order from them, and I can say for sure that I'll be coming back for more in the future.
Billet Box Typhon purchase
Billet Box Typhon purchase
ServiceAfter struggling with different vaping devices for ages, I decided to treat myself to a Billet Box Typhon. I had tried all sorts of devices, from boro to traditional vapes, but nothing quite hit the spot. I'd been eyeing a Billet Box since it first came out, but I never thought I could afford one. Despite my past vape troubles, I knew I had to get my hands on one. Living in LA doesn't offer many options for trying out devices, but I lucked out and found VaporDNA. The staff and customers there were super knowledgeable and helpful. I learned a ton about boro mods and finally got the tank and device setup that worked perfectly for me. The Typhon, along with the free tank they threw in, has been worth every penny. It's got great flavor, a high-end feel, and it can handle my mechanic clumsiness like a champ. Huge shoutout to VaporDNA for giving me a true vape store experience with experts who actually vape themselves.
E-liquids and replacement coils
E-liquids and replacement coils
ServiceI just ordered some e-liquids and replacement coils from this store, and let me tell you, it was a frustrating experience. I placed my order, paid for it, and then waited a whole week without getting any shipping notification. I had to send an email to their customer service to ask about my order. It turns out they just left my order sitting there for a week before finally shipping it out. That kind of inefficiency and lack of customer service is not okay in today's world.
Recent order
Recent order
ServiceI recently placed an order with this store and man, let me tell you, it was fantastic. They really are the best company around. They are super friendly and helpful, and their customer service is just amazing. They truly value their customers, unlike some other companies out there. I've ordered from them multiple times and never had any problems whatsoever. And to top it off, my order arrived super quickly. I ordered on a Monday and got it by Friday - so speedy, right? They have a huge selection too, so many options to choose from. And their prices are always better than other places. I always go with this store over any other. Shout out to Chad & Blake, they are the best and really care about their customers. Big thanks to the awesome people who work at the store, you all rock!
Two-week shipping delay
Two-week shipping delay
ReliabilityI ordered some stuff and it took forever to get here, like two weeks with no info or anything. I had to bug customer service a bunch of times until I finally got help from a different person who actually fixed the problem right away. This new person was so helpful and awesome, but man, that first experience was a hassle.
24 bottles of vape juice
24 bottles of vape juice
Overallbottles of vape juice
Pink vape pen
Pink vape pen
ReliabilityI ordered a pink vape pen from this place and it took forever to ship. They apologized for the delay because of the holidays, but then my second order took even longer! They blamed it on some "unexpected delays", but I think they're just lazy. Because of them, I ended up going back to smoking real cigarettes. It's frustrating how they don't seem to care about their customers at all, they just seem to laugh at us. They're the worst, even worse than my teacher who always gives me detention for no reason. Ugh.
Sense Orbit and nic salt
Sense Orbit and nic salt
TrustI gave Vapor DNA a chance after a really bad experience with another vape company. I was let down by Element Vape and their return policy, which left me feeling frustrated and let down. Even though I was a loyal customer and spent a lot of money with them, it was really hard for me to return a product I had only had for a few weeks. I was fed up with their lack of customer service and honesty, so I decided to switch to Vapor DNA. I ordered the Sense Orbit and nic salt from them and was impressed with how quickly and smoothly my order was processed and delivered. The customer service at Vapor DNA was amazing, and I liked how they made sure I had a good shopping experience. From now on, I'll only be buying my vape products from Vapor DNA. Thank you for restoring my trust in online vape sellers.
Big order vape stuff
Big order vape stuff
SpeedOMG, eh! I absolutely love VaporDNA, you know? I was totally nervous about ordering my vape stuff online 'cause other sites can take forever to ship, eh. But not VaporDNA, nope! My order arrived super quick, like in less than a week even though I'm way up north, eh! The prices are so good, way better than what the stores around town are charging. And let me tell ya, they have EVERYTHING for vaping, I got vape juice, coils, and an extra tank just in case. From now on, I'm definitely gonna keep buying all my stuff from VaporDNA, you bet!
3 Bottles of e-liquid
3 Bottles of e-liquid
ServiceI got 3 bottles of e-liquid from this shop. Their customer service was super patient and helpful in making sure I got the brand I wanted, because I really like the original manufacturer. Even though there was a small delay because of Covid and a holiday, my order showed up in good shape and on schedule. I was happy with their service overall and would tell others to check them out.
Sub ohm vape purchase
Sub ohm vape purchase
ServiceI just bought a sub ohm vape for about $40, but I changed my mind soon after ordering it. So, I contacted customer support, and they actually processed my refund request super quickly, within just a few hours. I was really happy with how fast and helpful they were. I'm really grateful for them refunding my order, even though it was past the usual cutoff time for cancellations. Their awesome service has definitely made me a loyal customer, and I'll definitely be doing business with them again in the future.
About VaporDNA
VaporDNA is a premier online vape store that specializes in various electronic cigarettes, e-liquids, and accessories. Founded in 2013, the company is based in Torrance, California, USA, and has gained a reputable position in the vaping community. VaporDNA is known for its wide selection of products, ranging from basic vape pens for beginners to more advanced mod systems for experienced vapers. They pride themselves on quality, offering only authentic and certified products from well-known brands. Besides retailing, VaporDNA is committed to advocacy for vaping as a safer alternative to traditional tobacco smoking, participating in educational and regulatory discussions to promote vaping's benefits and safety standards.
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Last update: April 18, 2026
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