
Rakuten Kobo - Reviews and experiences
Oct 2023-Feb 2026
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Reviews (25)
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Kobo eReader purchase
Kobo eReader purchase
ServiceI recently bought an eReader from a popular bookstore and I've been really enjoying using it. But the other day, the screen froze up and I couldn't seem to fix it. I called the store where I got it, but they wouldn't help me without a receipt. So, feeling frustrated, I contacted the eReader company's customer service. At first, they couldn't find my purchase record because I didn't buy it directly from them. Still, the person I spoke to really went the extra mile. They talked to their manager and decided to replace my whole device, even though it was really the bookstore's responsibility. I have to give them credit for stepping up and handling the situation so well. I'm really happy with how things turned out and I'm super impressed with their customer service.
Colorful ereader with waterproof and repairable features
Colorful ereader with waterproof and repairable features
QualityThe gadget I bought is just what I was hoping for in an e-reader. The colour screen is so bright and really makes reading way more fun. It's awesome that it can handle water and be fixed, so no need to stress about accidents. All in all, I'm really happy with my buy.
Ebooks subscription
Ebooks subscription
App & PortalThe ebooks subscription service is pretty easy to use, eh? You can find all sorts of genres to pick from. I really like how much you get with the subscription - tons of choices whenever you want 'em. But, I gotta say, I was a bit let down by the small selection for the free book VIP members get each year. It'd be nice to have more popular and diverse options, ya know?
First e-reader purchase
First e-reader purchase
QualityAs a newbie e-reader user, I gotta say I'm pretty impressed by how light and easy to carry this thing is. It's perfect for taking along on my nature explorations, no need to stress about it being heavy or bulky. The screen is easy on the eyes and reading on it feels just like flipping through a real book. And can we talk about the battery life? It's incredible - I can go days without having to recharge. Overall, I'm super happy with my purchase and would totally suggest it to anyone in need of a handy e-reader.
E-reader purchase
E-reader purchase
QualityI just got myself an e-reader not too long ago and I'm still figuring out all the cool things it can do. I've been struggling a bit with using the pen feature though, since I'm not very experienced with it. Despite that, I'm really happy with my e-reader and looking forward to seeing what else I can do with it.
About Rakuten Kobo
Rakuten Kobo Inc. is a Canadian company which is a subsidiary of Japanese e-commerce conglomerate Rakuten. Established in 2009, Kobo produces and sells e-readers, eBooks, audiobooks, and tablet computers. It offers an online platform for readers to purchase and consume their digital books from a comprehensive catalogue. The company was founded with the vision to empower booklovers to read more and get more out of reading. Kobo has successfully expanded its services globally, providing a competitive alternative in the digital reading market dominated chiefly by Amazon's Kindle.
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Last update: February 18, 2026
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