Rakuten Kobo

Rakuten Kobo - Reviews and experiences

Average rating
8.6 /10
Based on 25 reviews
Oct 2023-Feb 2026
Star distribution
51x
422x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (25)

Light and mostly pleased

Reliability

Bought this Kobo because my old Kindle was getting heavy on my sore shoulders after a move — needed something lighter. Delivery was quick, came in a neat box, and setup was painless (I’m not very techy). Screen is clear and it’s comfy to hold. Charging cable failed after a few weeks though, which was annoying; customer support helped but it took a bit. Otherwise I’m sticking with it.

E-reader purchase

Reliability

I recently got myself a new e-reader and so far, I'm pretty happy with it. It works well and gives me access to tons of books which is awesome. But, there are a few things that bug me about it. One big one is how slow it is when it syncs and updates every time I turn it on. Also, sometimes the books I've downloaded just disappear and I have to download them all over again, especially annoying when I don't have Wi-Fi. Another problem I've had is with changing my email, it just doesn't seem to work right and dealing with customer service about it has been a headache. But, even with these issues, the e-reader has been a great way for me to read and enjoy books.

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About Rakuten Kobo

Rakuten Kobo Inc. is a Canadian company which is a subsidiary of Japanese e-commerce conglomerate Rakuten. Established in 2009, Kobo produces and sells e-readers, eBooks, audiobooks, and tablet computers. It offers an online platform for readers to purchase and consume their digital books from a comprehensive catalogue. The company was founded with the vision to empower booklovers to read more and get more out of reading. Kobo has successfully expanded its services globally, providing a competitive alternative in the digital reading market dominated chiefly by Amazon's Kindle.

Contact Information

🌐 ca.kobobooks.com

Categories Rakuten Kobo

Last update: February 18, 2026

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