Lovepop - Reviews and experiences

I felt really let down by my experience at Lovepop. I ordered a bunch of birthday cards, two of which I personalized for my mom and aunt, with delivery planned for their birthdays at the end of February. Sadly, the cards never showed up, and what made it worse was that I didn't even get a heads up about the delivery issue. I only found out when I checked my order status on their website and saw it was still labeled as "Unfulfilled." After contacting them, I did get a refund, but that was the bare minimum they could do. My mom and aunt missed out on their birthday wishes and "flowers" because of this mess. I normally send real flowers, but this time I wanted to try something new. Huge mistake. Lovepop, you've lost my trust and any future business. The lack of communication and reliability is just not okay.

I was so excited to surprise my crush with flowers for Valentine's Day! I placed my order nice and early, but unfortunately, they still haven't arrived. It's been over two weeks since Valentine's Day and I'm feeling really disappointed. I did get a refund, but that's not the point. I just wanted to make someone's day special, you know? I've seen other people leaving bad reviews from Valentine's Day too, so I know I'm not alone in feeling let down. Come on, you gotta do better than this! Don't just blame it on the weather - find a way to make sure deliveries are made on time. You had a two week notice, so what's the excuse? I get that delays happen, but this many bad reviews isn't just a coincidence. Sort it out and make your customers happy, okay?

I never used to have any trouble getting cards sent to my family, but this time it was a real mess! I ordered Mother's Day cards a month ahead, thinking they'd come in time. But nope. I had to call customer service twice - first for the missing original shipment, and then for the replacement that also never showed up. Only one out of three people got their cards. They said they'd do overnight shipping with a tracking number for the first replacement, but that never came through. I checked the addresses, and they were right. I've sent cards there before no trouble. This time, I had to have the cards sent to me and paid to send them out myself. What a pain! I'm not ordering from them again. And they say I have $20 in credit that expires? No thanks, I'll pass.

I've been a loyal customer of this company for a while now, and let me tell you, their cards are just so beautiful and one-of-a-kind. The detailed designs always impress me and the person receiving the card. But I have to admit, my latest order was missing something important that was supposed to be there. It was a bit disappointing, especially considering how great their products usually are.