jamplay - Overall Rating based on 22 reviews
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Cancellation Issues
It's such a pain trying to cancel a subscription once you're signed up! I went online to delete my account, got a confirmation email and all, but I'm still getting charged a month later. Tried reaching out to customer service, but all I got was an automated message saying they'll be back on Tuesday. Such a frustrating experience overall, eh?
Annual guitar lessons
I just bought my friend guitar lessons for their birthday, eh. Turns out, those sneaky charges automatically renew every year without even a heads up, don't ya know. The website is full of legal jargon that makes it hard to find that info, so I ended up getting dinged twice and now they won't give me my money back, eh. It's pretty disappointing that they gotta be so deceitful, eh. A simple heads up during the purchase woulda saved me all this trouble, don't ya think. I suggest steerin' clear of this service to avoid bein' taken in by their shady tactics, eh.
Online music lessons
I was thinking of signing up for online music lessons, but after checking out some reviews about payment problems and not getting what was promised, I changed my mind. It looks like there might be some customer service issues, because some of the company's replies seem more focused on defending themselves rather than fixing the problem. When a customer has a legit complaint, it's crucial for a company to deal with it quickly and come up with a solution, instead of just pointing fingers.
Guitar lessons
Great content and awesome instructors, I'm having a blast learning from them! The only bummer is that the android app doesn't work on my kindle and I can't download videos to watch offline.
My purchase - guitar lessons
The lessons and courses they had were really good quality, covering a whole bunch of different skill levels and music genres. The live sessions every day were my favourite because the teachers would go live and answer questions. Having clear paths to follow was super helpful compared to just searching around for free stuff. But man, the site needs some serious upgrading. Like, a lot of the tools they have aren't working anymore because they're flash-based and that's so outdated. The design of the site is old and hard to get around. It feels like they care more about making money than making the site better for users. The content is good, but they definitely need to do a big update on the site itself.
Guitars learning subscription
I just started a guitars learning subscription and I'm so pumped to get better at playing! Jamplay offers a bunch of awesome lessons for all kinds of instruments with some really cool instructors. They're a really top-notch company and have all the resources I need to up my game as a rockstar guitarist!
Quick course purchase
At first, I found the site really slow to load, and it was pretty annoying since my internet speed is not too shabby. But when I checked back a few hours later, it seemed like things were running a lot smoother. Maybe they fixed whatever was causing the problem. In the end, buying the course was a breeze, but that slow loading speed at first was a little off-putting.
Guitar lessons purchase
I recently bought some guitar lessons and I've been really looking forward to the Phil Keaggy Master Class. But, from the end of June to the first week of August, there hasn't been much communication about when I can expect to get my stuff. I haven't gotten any emails or updates from the company letting me know about any possible delays, so I'm feeling kind of let down and left in the dark about what's going on with my order. When you're a customer, good communication is super important, and this lack of openness has been pretty frustrating. But, even though things haven't gone smoothly, I do appreciate how quickly they responded when I needed a reference number. So, thanks for that.
Digital Guitar Lessons
I gotta say, these online guitar lessons are just awesome! The instructors are amazing and the live sessions are really great. I would definitely recommend this to anyone wanting to enhance their guitar skills. Thanks for offering such a valuable service!
Love jamplay
I really love JamPlay! The website is so awesome and I really like all the tools they have, especially the scales toolbox. It's super helpful. The instructors are pretty good overall, although there are some who are not the best. I wish they had a section on how to play specific songs by the Eagles, Beatles, and Clapton. But all in all, it's a great site!
Guitar lesson subscription
The user interface and website design of this online guitar lesson subscription service is super old fashioned and doesn't have any modern features. It feels like a website from the 2000s compared to more up-to-date platforms like other online guitar lesson websites. I'm really disappointed that I paid for this service and I wouldn't suggest it to anyone.
Beginner guitar lessons
I was really let down by the beginner guitar lessons I took on this platform. I'm just starting out with playing, and I thought the lessons were way too complicated and boring. It was hard to understand the content and there wasn't much help for beginners like me. The extra materials were confusing, especially the music notes that weren't explained at all on the site. The whole website felt old and messy, the user experience was not good. The lessons were all over the place, so beginners like me had to figure things out on our own.<br><br>And there was a lot of repeated info in different lessons, which just made things more frustrating. When I tried to cancel my membership, it was a pain. I had to contact customer support through live chat to get it sorted out.
Membership renewal assistance
I reached out to customer service to renew my subscription and got help from Danny. The customer service was great, and I had a really good experience with the company overall. The courses they offer are amazing, and I'm super pleased with the service I got.
Online guitar lessons
I enrolled in some online guitar lessons and at first, I thought the platform was really good. The lessons were set up nicely and easy to follow. But after a couple of weeks, I realized that the way they were teaching just didn't work for me. So I decided to make use of the money-back guarantee they were promoting on their website. I sent two nice emails asking for a refund, but I didn't hear back from anyone. Instead, I got an automated email suggesting I switch to a different payment plan. I was frustrated with the poor customer service and the lack of communication about my refund.
Subscription in a nutshell
I signed up and they keep sending me emails even though I tried to unsubscribe. I complained a bunch of times but they still haven't fixed it. It's so frustrating!
Membership cancellation
I signed up for a membership but ended up cancelling it after a month. Even though I received various emails, I didn't get a refund until I looked at my Visa statement and reached out to them again. I had to send a copy of the cancellation email for them to approve the refund, which was annoying and inconvenient. All in all, I wouldn't suggest this service after my own experience.
Yearly subscription at a discounted rate
I recently got a really good deal on a yearly subscription to this website. There's a ton of content available for the price I paid, which is awesome. But, the website itself is kind of a mess. It's not very user-friendly and it's hard to find what you're looking for. There's so much stuff on there that it's overwhelming. It's definitely worth it for the price I paid, but if it was more expensive, I'd be pretty disappointed. Hopefully they'll fix it up soon to make it easier to use.
Guitar lessons
I've been taking guitar lessons and finding them really helpful, even though I already have some experience. The beginner lessons have taught me things my in-person teacher hadn't gotten to yet. It's not just about memorizing - I'm actually picking up some music theory that I was lacking before. My son, who's 11, gave the kids' lessons a shot but felt they were too fast for him. Maybe if he sticks with it and practices more, he could push through.
Godin guitar with free account code
I bought a Godin guitar and got a code for a free account to access online tutorials and lessons for playing the guitar. I was really looking forward to trying it out, but it turned out to be a free trial instead. I was disappointed to realize I had been tricked. It was annoying wasting my time activating the account, only to find out it wasn't what I thought. The misleading info made me feel deceived and I've now marked their emails as spam. It's frustrating to see them using deceptive tactics to attract customers.
guitar lessons
They didn't even let me know they were gonna keep taking my money every year without asking! And when I saw it on my credit card bill, they wouldn't even give me a refund. Totally not cool, dude.
Review with most votes
guitar lessons
They didn't even let me know they were gonna keep taking my money every year without asking! And when I saw it on my credit card bill, they wouldn't even give me a ref... Read onBy: Bart Will