
Hampers - Reviews and experiences
Nov 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Reviews (23)
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Resent hamper tracking
Resent hamper tracking
ServiceI just wanted to say a big thank you to Steve for going above and beyond in helping me track down and resend my hamper. Even though we had a few bumps along the way, he stayed in touch with me the whole time to make sure everything got sorted out quickly. I really admire his hard work and how he handled everything like a pro. I'm happy with how things turned out and I'll definitely think about using this service again next time.
Gift delivery to family
Gift delivery to family
ServiceI've been using this company to send gifts to my family for a while now, and I have to say, it's been mostly good. The gifts always arrive looking great and my family loves them. There have been a couple of times where things didn't go quite right with the delivery, but the customer service team was quick to help and fix the problem. It's good to know there's a team there to make things right when something goes wrong.
Mother's Day hamper delivery
Mother's Day hamper delivery
ServiceI just bought a gift basket for Mother's Day to send to my mother-in-law. She loved what was inside, but we had some trouble with the delivery. DPD didn't deliver it the first time and had to reschedule for 3 days later. I was worried that the food might go bad by then. Luckily, Steven and Gemma from customer service were super helpful and nice, and they fixed the problem right away.
Gift hamper
Gift hamper
ServiceMy experience with this company wasn't the greatest. My order got lost in delivery, which was frustrating. But I have to give props to their team for quickly fixing the problem. They kept me in the loop with great communication the whole time. Even though there was a bump in the road, I was really impressed by their commitment to top-notch service. All in all, I'd definitely think about using their services again down the line.
Damaged hamper replacement
Damaged hamper replacement
ServiceThe basket I ordered came in all banged up, but this guy Seve from customer service was amazing. He sorted out a replacement real quick, and I was so thankful for that. Seve's speed and willingness made what could've been a bad situation way better, and I'm really appreciative of his top-notch service. Even though there was a little bump at the start, I'm happy with how everything got sorted out.
Quick delivery mix-up
Quick delivery mix-up
ServiceI messed up my order and got the hamper sent to my place instead of where it was supposed to go. So, I phoned customer service and was so surprised at how fast and well they fixed things up. They right away sent another hamper to the right spot and arranged to pick up the one that came to me by mistake. It's rare to find such great customer service these days, and I was really impressed. I'll definitely be back to shop again because of this awesome experience.
Cream tea gift hamper
Cream tea gift hamper
ServiceI just bought a cream tea gift hamper from this company and let me tell you, I was really impressed. From the time I ordered it, the service and assistance I got were amazing. The customer service guy, Steve, really went out of his way to help me, especially when I had to change the delivery date last minute. The cream teas in the hamper were so yummy and made a great gift for my friend. Hampers.com is a trustworthy company that gives excellent service. I was really impressed with how it all went down and I'll definitely be coming back as a customer.
About Hampers
Hampers is one of the UK's largest hamper companies, originally starting out in 1979 as a fish business under the name Clearwater Hampers. Over the years, they have evolved and expanded their range to offer over 350 hampers for various occasions and customer needs. They have received accolades such as the Queen's award for export and have sold over 100,000 hampers in a single year. Hampers provides a wide selection of hampers in different categories, including food hampers, drink hampers, and hampers tailored to specific recipients or occasions. They offer free standard delivery within the United Kingdom, as well as international shipping options. Customers can leave reviews and feedback on their experiences with the company to help others make informed decisions. For more information on Hampers, visit AllReviews.
Contact Information
Clearwater Hampers Ltd, 36 Innovation Drive
OX14 4RT Abingdon
United Kingdom
Categories Hampers
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Last update: November 29, 2024
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