Gift Tree

Gift Tree - Reviews and experiences

Average rating
7.6 /10
Based on 19 reviews
Nov 2023-May 2024
Star distribution
52x
48x
35x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

My order was a neck pillow

Service

I can't believe how useless that neck pillow I bought was! The store owner didn't even care when I told them about it. They just sent me a rude email saying they didn't care. I even offered to help but they didn't want it. How rude is that?

Surprise gift delivery

Service

This company has the worst customer service, eh? I ordered a surprise gift basket for my buddy's 90th birthday bash, but it showed up on the wrong day. The old-timer found out about the shindig and the surprise was totally busted. When I reached out to customer service, they just didn't care at all and even had the nerve to tell me I should be happy it arrived ahead of schedule. Completely unacceptable and really let me down, eh.

Customized gift basket

Service

My experience with this company was absolutely amazing. The customer service team knew their stuff and got back to me quickly, taking care of all my worries and making sure my gift basket was just right. The products in the basket were top-notch and the way it was presented was flawless. I was really impressed with how much care went into putting together my order. I can definitely say that this was one of the best online shopping experiences I've had in a while.

Gift basket purchase for diabetic and attorney office

Service

My experience with Gift Tree was amazing. I had a really helpful representative who went out of their way to help me choose the perfect gift baskets for a diabetic person and a big lawyer's office. I got a total of 14 baskets, with 13 being the same and one different. Stephanie, the representative, even got me a $20 discount on a $89.99 basket. We kept in touch a lot through email and phone calls to make sure everything was just right. I'm still waiting for the last three baskets to be delivered, but I'm sure they'll come on time. I'm already thinking about ordering more from Gift Tree for Christmas, because I know their service and products are excellent. Overall, a fantastic and easy experience from beginning to end. Thanks!

Choco Basket Nightmare

Service

I ordered a chocolate basket from this company for my cousin in Florida, and when it arrived, all the chocolates were melted. I contacted them about it and they said they were taking care of it and even sent me a new replacement basket. Really impressed with their customer service!

Stunning gift basket for a loved one

Service

I gotta say, the customer service at this company was amazing! They really kept me in the loop and addressed any delivery issues right away. The Gift Tree team went above and beyond to make sure my order arrived on time and in great shape. I was so happy to hear that the gift basket was received and loved by the person I sent it to. Thanks for the fantastic service!

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About Gift Tree

GiftTree is a company that specializes in premium gift baskets and personalized gifts for various occasions such as birthdays, weddings, anniversaries, and corporate events. Since its founding in 1997, GiftTree has aimed to offer a wide range of high-quality gift options that cater to diverse tastes and preferences. The company's offerings include gourmet foods, wines, chocolates, flowers, and personalized gifts, all designed to create memorable and luxurious gifting experiences. GiftTree prides itself on exceptional customer service, ensuring timely delivery and satisfaction for both the giver and the recipient. Over the years, it has earned a reputation for its elegant presentation and thoughtful combination of products, making it a go-to for those looking to convey their sentiments with sophistication and style.

Contact Information

1800 W Fourth Plain Blvd

98660 Vancouver

United States

📧 reviews@gifttree.com

☎ 800.379.4065

🌐 gifttree.com

Categories Gift Tree

Last update: November 29, 2024

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