
Boomf - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (23)
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Anniversary card gift
Anniversary card gift
ServiceI saw their products on social media and thought I'd order an anniversary card for my son. Even though I had read good reviews, I was really happy with the awesome service I got. The card came in just 3 days, but the sleeve had the wrong message. I got in touch with Customer Service and they fixed it right away without any trouble. I was super impressed with how quick and efficient they were. Because of this great experience, I've already ordered two more cards for upcoming birthdays. I can't wait to see the cool cards "pop" as they're described on their site.
Live chat query
Live chat query
ServiceI reached out to the company for some help with my order using their live chat. The person I talked to really knew their stuff and fixed my problem right away. I was really impressed with how fast and helpful they were. The service overall was top-notch and I felt good about going ahead with my purchase after getting such great help. Thanks for the awesome service!
Addressing wrong address issue
Addressing wrong address issue
ServiceI made a purchase recently and whoops! I messed up the address. I sent an email to customer support and they got back to me super quick with a helpful response. The team was really understanding and fixed the error in no time. Their customer service was top-notch and I'll definitely be shopping with them again.
Awesome customer service!
Awesome customer service!
ServiceThat was awesome how they helped me out when I messed up my order. They fixed it really quickly and kept me updated. I'm so excited to see what I sent my friend!
Sweet treats personalized with photos
Sweet treats personalized with photos
ServiceI gotta tell ya, I bought some custom sweets with photos from this company recently and let me tell you, I was super impressed. Everything went so smoothly, from uploading my photos to placing my order. The customer service was top-notch - when I noticed a mistake with the shipping address, I reached out to the live chat support and they sorted it out right away. I can't wait to get my personalized treats, I'm sure they're gonna turn out awesome. All in all, I'm really happy with my experience with this company and I'll definitely be telling my friends and family about them.
Customized marshmallows
Customized marshmallows
ServiceI ordered some personalized marshmallows, eh, but I accidentally gave the wrong address. I reached out to customer service, and they sorted things out right away. They said they'll keep an eye on the order for me. I gotta say, I'm real impressed with how fast they fixed the problem and how professional they were, ay.
Awesome service! 🌈✨
Awesome service! 🌈✨
ServiceStepan, the person who helped me out, was really kind and super helpful. It's not often that you come across amazing customer service like that, but I sure did today! Way to go, Stepan! You're a star! 🌟
Personalized greeting cards
Personalized greeting cards
ServiceI just bought a bunch of custom greeting cards from this company, and let me tell you, I was super impressed with how nice they were. The people I gave them to really loved them and thought they were great with the personal touch. And on top of that, the customer service was amazing. The folks there were so helpful and really went out of their way to make sure I was happy. All in all, I had a wonderful experience with this company and I'll definitely be coming back for more.
Second purchase - Boomf card
Second purchase - Boomf card
ServiceThis was the second time I bought Boomf cards and I ended up getting two of the same one by mistake. I reached out to customer service and they were super helpful in sorting out the problem right away. The Boomf cards are really cool and a fun way to send birthday wishes to someone!
Quick and professional customer service
Quick and professional customer service
ServiceThe customer service team at this company was so helpful. I had a problem with my order and Will helped me right away. I was really impressed by how professional and friendly they were. I would absolutely recommend this company to others because of the great customer service I received.
Boomf box + gift
Boomf box + gift
ServiceI messed up and sent my Boomf box + gift to the wrong address by accident. I contacted customer service for help, and Will got back to me quickly and fixed everything by finding my order and making the changes needed. I'm grateful for the great customer service I got in sorting out this problem.
Lost photo card, amazing customer service
Lost photo card, amazing customer service
ServiceI ordered a photo card for a special event from this company not too long ago. Unfortunately, the card got lost along the way by Royal Mail. I contacted Boomf's customer service team for help and I was really pleasantly surprised by how fast and helpful they were. They told me right away that a new card was being sent out without any fuss. I was so impressed with how professional and dedicated they were to making sure I was happy. This company has definitely won me over and I would definitely suggest their services to anyone in need of top-notch products and fantastic customer service.
Birthday card with surprise inside
Birthday card with surprise inside
ServiceSo, I totally messed up my order, eh? But thanks to the amazing customer service team, they fixed it before it was too late, eh! I emailed them on a holiday thinking I wouldn't hear back until the next day, but boy was I wrong. They got back to me super fast and sorted everything out, eh. Talk about customer service goals, eh! I couldn't be happier with the experience and I'm definitely coming back for more surprises for my friends. Thank you so much, you guys rock!
Corporate chocolate box boomf cards
Corporate chocolate box boomf cards
ServiceI recently ordered some fancy corporate chocolate box boomf cards to welcome our new employees, and let me tell ya, the customer service was top-notch. Those folks on the team were so attentive, always quick to respond, and they really put in the work to make my ideas come to life. Even when we had some changes or things got delayed on our end, they stayed cool as cucumbers and went above and beyond to help us out. The final product was even better than I could've imagined, and I couldn't be happier with how it all turned out. If any company out there is looking to send their teams some custom gifts, I'd definitely recommend giving this service a try.
Birthday gift purchase
Birthday gift purchase
ServiceI've bought birthday presents from this company a few times before, and I've always been so happy with the cool and unique gifts they have. Just recently, I ordered a special birthday gift, but then I realized I made a mistake with the wording after I placed the order. I quickly reached out to the company and they were super helpful in fixing my mistake without any hassle. Their customer service was great, and the gifts they offer are really lovely and unique. I definitely recommend this company to anyone in search of a special and unforgettable gift.
About Boomf
Boomf is a UK-based company that specializes in creating personalized greeting cards, gifts, and edible items such as marshmallows and chocolate. Founded in 2013, Boomf initially gained attention for its exploding confetti cards and has since expanded its range to include various innovative and customizable products designed to offer a unique gifting experience. The company leverages online platforms to allow customers to personalize gifts with their photos and messages, emphasizing memorable and interactive experiences for recipients.
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Last update: November 29, 2024
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