Omaha Steaks - Reviews and experiences

I recently ordered some top-notch frozen meat from Omaha Steaks and had it delivered right to my door, which was awesome. However, I wasn't too happy with the delivery service they used since they didn't follow my specific instructions. It was pretty annoying, especially in the summer when they didn't even ring the doorbell when dropping off the package. But I have to give props to Omaha for consistently delivering high-quality meat, especially during tough times like the pandemic. One thing I'd like to see them improve on is their promotions - they seem to be the same all the time and could use some more variety. I think they should personalize their deals based on what customers actually like. Overall, Omaha Steaks is a go-to for great meat at a good price, even though some items can be a bit expensive.

I bought 6 boxes of mixed meat for about $150, with the promise of getting it before Christmas. But it didn't show up on time. I tried reaching out to customer service through calls and letters several times, but didn't get any help or response. It was a letdown and very frustrating. I won't be ordering from them again.

I recently bought twelve sirloins for $154.95, but when I checked my order status, it said my order was delivered on December 4th, even though I didn't get it. I'm home all day with five loud dogs and I can tell you for sure that no delivery happened, and there was no photo to prove otherwise. The "Order not delivered" status sent me to the UPS file a claim page, which left me feeling frustrated because Omaha Steaks didn't provide any support. It's disappointing to see a company not taking responsibility for undelivered orders and not having a system for customers to report problems on their website. This whole experience has me questioning the delivery drivers' work ethics and made me reconsider ordering from them in the future.