Hickory Farms

Hickory Farms - Reviews and experiences

Average rating
5.0 /10
Based on 9 reviews
Nov 2023-May 2024
Star distribution
50
40
33x
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11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (9)

Gift basket purchase for Valentine's Day

Service

I bought a gift basket for Valentine's Day and it was not what I expected. The portions were smaller than I thought, and I couldn't really tell from the online photos. When I contacted customer service by email, they were rude and not helpful. I called about getting pretzels instead of chocolate drizzled popcorn, and the rep was dismissive and condescending. It was a disappointing experience overall.

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About Hickory Farms

Hickory Farms, LLC is a company specializing in gourmet food products such as cheeses, meats, and other specialty items. Founded in 1951 in Toledo, Ohio, by Richard Ransom, Hickory Farms has grown from a small storefront selling hand-cut cheese at local fairs to a leading multi-channel marketer with products available in their retail stores across North America, through catalogs, and online. The company is particularly well-known for its gift baskets and boxes, especially during the holiday season, making it a popular choice for seasonal gifts. Hickory Farms' product line has also expanded to include an array of sweet and savory items designed to appeal to a variety of tastes.

Contact Information

🌐 hickoryfarms.com

Last update: November 29, 2024

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