Epicurean - Reviews and experiences

I was skeptical when we accepted these vouchers — heard stories — and that doubt grew when we tried to redeem them. Tried online, phone, emails, nothing; expiry was looming so stress mounted. Oddly, after a week of silence one agent finally emailed back and offered to extend the date, which surprised me. We used it for a quiet anniversary dinner, in the end, and it ended up okay, but the whole runaround was unnecessary and left a sour taste.

every venue told me to go through Epicurean, Epicurean sent me back to the venue, and I ended up emailing like six times and leaving voicemails that went nowhere. The turning point was when a venue manager actually called me back, took the booking over the phone and confirmed everything. Not slick, but that one call made me feel it was worth it after all — relieved more than anything.

I first noticed their voucher deal on a friend's Instagram story and thought, sure—sounds useful. We ended up buying roughly $700 worth to swap for hotel stays, but when the time came it felt like hitting a wall. Tried the website, called, emailed—nothing, or just radio silence. Someone said they rebranded to Loupe; still no replies. It’s frustrating, messy, and I keep double-checking my inbox hoping it’s just a hiccup for real, though.