Partsengine

Partsengine - Reviews and experiences

Average rating
5.6 /10
Based on 21 reviews
May 2023-Apr 2024
Star distribution
52x
42x
37x
25x
15x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Tires

Timing

I had a really bad time with Partsengine when I bought some tires recently. I ordered two sets of tires, and they said they were in stock each time. But both times, the tires never showed up when they were supposed to. I had to keep bugging them to find out what was going on, just to be told they were actually on backorder. After waiting two whole months for the first order, I gave up because of all the delays and lies. It took more than a month for me to get my money back for that cancelled order. For the second order, I cancelled right away when they delayed the shipment again. It's been two weeks now and I still haven't got my refund. This whole thing has left me feeling really unhappy, and I won't be buying from Partsengine again.

Tire order cancelled

Timing

I ordered some tires but they were out of stock, so I cancelled my order. It said cancelled right away, but it's been weeks and I still haven't got my money back. I feel like I've been waiting forever! Now I just go to the store down the street.

Delayed shipment, fake refund

Timing

They said they had the parts in stock, but after waiting for weeks, it was obvious they didn't. And to make matters worse, the refund they promised never showed up on my credit card, so I had to call my provider to sort it out. Definitely stay away from them.

Tire purchase

Timing

I recently bought tires from Partsengine because of all the great reviews I saw on their site. But then I found some bad reviews on another site, and I got really anxious about my order. I had to wait a while and made a bunch of calls about my late shipment, but I finally got my tires and felt so much better. It seems like some people are happy with their purchases, but there might be some mixed opinions out there depending on the website you look at.

Quick orders, potential delays

Timing

My experience with PartsEngine has been a bit of a rollercoaster. I like that they do drop shipping because it means I can score some good deals, but it also comes with the risk of things getting delayed or not being available. In all my orders with them, I got most of my stuff pretty fast, except for this one time where something I wanted was out of stock and I had to wait for a refund. When I ordered 5 rims and tires, I received part of the order quickly, but the rest took a while because they were low on stock. I had to bug customer service to fix things, and eventually, the tires got sent out in a hurry. One big problem I had was that they gave me tracking numbers for items that weren't even in stock.

Cancelled order, 1 month wait for refund

Timing

So yeah, I totally canceled my order right after I put it in, before they even sent it out. And can you believe it? It took a whole month before they gave me back my money! Like, seriously, that's way too long! I called them tons of times and sent a bunch of emails, but it still took forever. I have my own business and we get refunds processed in no time at all. What's the deal with that?

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About Partsengine

Yes, Partsengine is a Canadian-based online retailer specializing in automotive parts and accessories. The company offers a wide range of products designed to enhance the performance and appearance of vehicles, catering to both professional automotive enthusiasts and casual car owners alike. Operating primarily through their e-commerce platform, Partsengine prides itself on providing high-quality, aftermarket parts alongside exceptional customer service. The company's history spans several years during which it has established itself as a trusted name within Canada's automotive aftermarket industry, noted for its commitment to offering competitive prices and a diverse inventory.

Contact Information

🌐 www.partsengine.ca

Last update: November 29, 2024

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