Budget - Reviews and experiences

My experience getting insurance at that place was pretty bad. The person working there wouldn't accept our insurance and said they couldn't take it, so we ended up paying twice for it. And then, when we went to pick up the car, it wasn't even there. Even though I complained, I only got a small part of the refund they promised after a whole month. They're so disorganized with their records, it's been hard to keep track of everything.

I had a really bad time renting a car from that company, eh. The communication was awful, they charged me too much, and when I tried to sort out the problems, they weren't helpful at all. It felt like they were trying to rip me off and didn't care about making their customers happy, eh.

My experience with the UAE/Dubai office was really disappointing. I ran into a lot of problems during my rental process, like issues with communication and missing security deposit payments. Dealing with them was so frustrating and stressful. They hardly ever responded to my emails, which just made things worse. I was left feeling totally unsatisfied with the service I received.

I just rented a car for a work trip from the airport the other day. When I returned the rental at the airport, I got my receipt. But then I saw extra charges of over $1,000.00 on my account! Turns out, they didn't register the car as returned. I've called customer service a bunch of times, but they still haven't fixed it. It's really frustrating and disappointing how they're not communicating or taking responsibility for this.