
4 Wheel Parts - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (34)
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Bimini top for Jeep
Bimini top for Jeep
TimingOh, what a complete nightmare it was trying to order from this company! I really should have known not to trust these scammers. I waited two weeks for my bimini top to show up, and when I called customer service, I was stuck on hold for what felt like forever. Finally, when I did get through to someone, they told me the item was backordered for over 60 days. Can you believe the nerve of them? And they had the audacity to say they sent an email about it, which of course, never reached me. It's pretty obvious they have no plans to keep their promises. Stay away from them at all costs!
16 items, all supposedly in stock
16 items, all supposedly in stock
TimingOh my gosh, I can't believe how terrible this place is! I ordered 16 things and they told me it was ready to ship right away. But then they charged my card and everything got put on backorder. It's been over 2 months and I still haven't gotten my stuff. Trying to contact customer service is a nightmare and they won't give me a refund. I'm so frustrated right now, eh?
Full set of lights
Full set of lights
TimingOh man, what a nightmare! I bought this whole set of lights and had to wait months just for the dang headlights. And then when I tried to get a refund, they conveniently got bought out the very next day. It was a real struggle to get my money back, and don't even get me started on the turn signals problem - they wouldn't help at all because the receipt got canceled. It's just so frustrating!
5 wheels and 5 tires
5 wheels and 5 tires
TimingI bought a set of wheels and tires from this place, but ended up cancelling the order the next day because I got a full set as a gift. They said they couldn't give me a refund until they checked if the order had been shipped. It's been a month and I still haven't gotten my money back or been able to return the products.
Tires and wheels
Tires and wheels
TimingSo I bought some new tires and wheels from this company, eh? Let me tell you, I am not impressed with how it all went down. First off, my order was late getting shipped out, and when it finally arrived, they got it wrong. And don't even get me started on their customer service - it was lacking big time. I barely heard a peep from them about what was going on. It felt like they were just taking my money and running. In the end, I had to get PayPal involved to get my money back because they couldn't sort it out. It was a total headache that lasted over a month trying to fix everything up, I tell ya.
Slow Order Processing
Slow Order Processing
TimingThe customer service at this place is just terrible. I ordered something and haven't heard anything since. I needed it right away, but it looks like it's on backorder and no one bothered to tell me. It's so annoying not knowing what's going on, and I can never get through when I call. I can still hear that hold music in my head, nobody ever picks up. I won't be ordering from this site again, that's for sure.
suspension lift kit
suspension lift kit
TimingUnfortunately, my experience with this store wasn't great. I ordered a suspension lift kit online, but found out weeks later that it wasn't in stock because of supposed global supply issues. That didn't sit right with me, especially since the item was made in the USA. It was frustrating to spend $1000 on a product that wasn't even available, and the lack of communication about the stock was disappointing. When I reached out to customer service, I got unhelpful answers and had to wait on hold for an hour. This kind of service is just not acceptable and doesn't make the company look good.
In stock item
In stock item
TimingI ordered something that was supposed to be in stock a month ago, but it still hasn't shown up. I've tried calling them, but they never pick up. I've also sent them emails, but they haven't replied. I'm really frustrated and disappointed with how they're handling this. I won't be buying from them again, and I definitely don't recommend them to anyone!
About 4 Wheel Parts
4 Wheel Parts is a retailer specializing in truck, Jeep, SUV, and off-road performance products. Founded in 1961, the company has a rich history of providing high-quality parts, accessories, and expertise for off-road enthusiasts and professionals alike. With a focus on customer satisfaction, 4 Wheel Parts offers a wide range of products from top brands, alongside installation services through their network of physical stores across North America, including in Canada. Their commitment to the off-road community extends beyond sales, as they actively participate and sponsor off-road events and activities.
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Categories 4 Wheel Parts
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Last update: November 29, 2024
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