
4 Wheel Parts - Reviews and experiences
Oct 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (34)
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Lift kit and tires
Lift kit and tires
ServiceHey, so listen up. I was at the store getting a lift kit and tires for my truck, and the guy at the counter straight-up opened a credit card in my aunt's name without even checking with her first! They didn't even bother to ask whose name they were using, so make sure to keep an eye on your credit score, okay?
New lift kit and tires
New lift kit and tires
ServiceI gotta tell you, eh, I had a rough time when I bought a new lift kit and tires from this store. Their customer service is pretty much non-existent, only one or two folks answering phones, and their email system? Forget about it. On top of that, the parts I ordered were takin' forever to ship. It's obvious this company ain't tryin' to do things right, and I'm real fed up with the lack of professionalism and skill.
Recent modifications for my vehicle
Recent modifications for my vehicle
ServiceI really like the customer service at four-wheel parts; they always make the effort to answer my questions and help me out with the modifications. I know that they might not always have everything in stock or deliver quickly, but I'm thankful for how they try to meet customer demands. Even though I couldn't get everything I needed for my camping trip on time, I get it's tough out there right now and I'll keep supporting their business.
Refund issue
Refund issue
ServiceI wish I had checked out these reviews before I decided to deal with this company, eh? Their customer service is like non-existent, and trying to get a refund is like trying to find a needle in a haystack, you know? I sent back a product more than two weeks ago, and I'm still waiting on my refund. Finally got a hold of a customer service rep, but they didn't have any info and couldn't tell me anything about where my refund was at. Do yourself a favor and buy from somebody else, trust me.
About 4 Wheel Parts
4 Wheel Parts is a retailer specializing in truck, Jeep, SUV, and off-road performance products. Founded in 1961, the company has a rich history of providing high-quality parts, accessories, and expertise for off-road enthusiasts and professionals alike. With a focus on customer satisfaction, 4 Wheel Parts offers a wide range of products from top brands, alongside installation services through their network of physical stores across North America, including in Canada. Their commitment to the off-road community extends beyond sales, as they actively participate and sponsor off-road events and activities.
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Categories 4 Wheel Parts
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Last update: November 29, 2024
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