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Online purchase software
I was so disappointed with the customer service from this online purchase software company. Nowadays, it shouldn't be hard to talk to a real person for help with any issues. But, with this company, it felt like it was impossible. Everything was impersonal and through the system, which left me feeling upset and ignored. I had lots of questions that never got answered because there was no clear way to reach out to someone for help. It was really frustrating, to be honest.
Software purchase
The software I bought has been super helpful for my work. It's so easy to use and gets the job done quickly and accurately. The folks who made the software are awesome, always there to help and really know their stuff. I love that they respond to my questions right away and with all the info I need, making my time with the software even more enjoyable.
Software
I just bought some software from this company and it was a pretty good experience. Getting a refund was easy and quick, no problems there. Only thing is, I had some trouble trying to reach them online because I couldn't find a phone number. The software runs fine with Thunderbird, but I'm having some trouble getting it to work with Outlook.
New computer license
I just got a new computer and had trouble transferring my license. I tried contacting customer support for help, but it was really frustrating. The link they gave me was no help at all, I just kept going in circles with no solution. I ended up having to buy a new license, but I still had the same issue. Every time I opened a document, the program would restart, which was super annoying.
PDF Editing Software
I've been using Nitro as my main PDF editing software for a while now. It suits all my basic editing requirements and is way cheaper than Adobe. I really like how easy it is to use and the variety of features it has. I definitely suggest Nitro to anyone looking for a dependable PDF editing solution.
Disappointed with purchase
The purchase was such a disappointment. I was expecting a tool to convert Word documents to PDFs easily, but all it could do was combine PDFs. I needed something more flexible and this just didn't do the trick.
My recent purchase
The product I bought was pretty good overall, but I did come across a big issue. I could make PDFs using the software, but I couldn't edit or add comments to existing PDFs when I didn't have internet. This really slowed me down when I needed to work on the fly, which was a bummer. I think it's important to have that feature available offline too.
Recent software upgrade
I just updated my software and had a great experience with the support team. My old computer stopped working, and I've been using this software for a long time. The folks at Nitro support helped me quickly install the new version for a 14-day trial on my new computer. I liked some of the changes in the new version and the team assisted me in upgrading to a version that I could use. Overall, I think this software is really good, but I wish the copy and paste function was more like the old version while still keeping the new version's stability.
Recent PDF document management purchase
I just bought some PDF document management tools and gotta say, they're amazing! They make my life so much easier and really help me stay on top of things. I use PDFs all the time, so finding something that actually works well is a big deal for me. These tools have everything I need to keep my documents in order and save me tons of time. Good stuff!
Software download
I bought a software download from a website recently, hoping it could do the same things as Adobe for putting together different file sizes and paper types. But, I haven't had a chance to see if it actually does what I need yet. During the purchasing process, I faced some issues - it took 2 weeks to get the serial number I needed to activate the software. Even though I eventually got some help to get the software working, not having the serial number right away was a big hassle.
PDF software purchase
I just got this PDF software and it's been super easy to use. I can easily make changes to PDFs and it works great with other programs like Outlook, which has really improved how I work. It's made it simple for me to edit, sign, and send documents to my coworkers and clients, saving me time and making me more productive. The customer service team was also really helpful in answering my questions and giving me tips on how to make the most of the software.
Software upgrade
I recently updated my software and had some issues with customer service. I had a hard time figuring out how to contact them for help. It was frustrating not knowing how to get assistance. On top of that, I got a promotion to try a new software version, but once the trial ended, I couldn't access my current version anymore. I eventually heard back from a representative who was willing to assist, but it took too long and I needed my software sooner. I ended up paying for an upgrade just to get access again.
PDF conversion software
So, I bought this PDF conversion software recently and had some issues with it on my computer. When I bought it, they said I could download the software 2 times in case something went wrong. But when my computer crashed and I tried to get help from customer service, they didn't stick to their word. They said the software version I had wasn't supported anymore and wouldn't give me any help or updates unless I paid more money. I was really let down and annoyed by their lack of help and not keeping their promises. I'd suggest to others to be careful about using this company for PDF conversion software or anything similar.
License transfer issue
So, I had a bit of a struggle trying to move my software license to a new device. I deactivated the old one, but then had a tough time getting it set up on my new laptop. I was pretty disappointed by the lack of customer service - like, it didn't even seem to exist. Their website was confusing, it just kept redirecting me and I couldn't find a way to talk to their support team. I tried entering my license number multiple times, but it kept saying it was invalid. I even asked politely on their community forum, but a moderator quickly took it down. It felt like they were trying to make it hard for people with Nitro licenses and push them to buy new ones. I decided to look for other options and I'm going to steer clear of their product in the future.
Writing software
The writing software from Nitro looks good and is reasonably priced, but it could use some improvements. The volume discount system is messed up - customers get a better deal buying 4 packs instead of 10. Also, it's a pain because you can't select multiple packs together, so you have to make separate orders. The software isn't as easy to use as Adobe's, the menus and design could be improved. It would be better if there was one tab where you could edit text, add comments, shapes like circles and highlights. Plus, some copy and paste features don't always work right.
PDF software alternative
I've been using this PDF software alternative since it first came out! I was tired of the expensive and complicated programs from the big companies, so I thought I'd try this one. It's affordable, has all the tools I need, and does everything the others can do. I really like it! The only issue is the recent price hikes - please keep it affordable for us regular folks.
Researcher and University academician
As a researcher and academic, I use PDF software every day for my work. PDF nitro is one of the best options out there, with a user-friendly interface and great features that suit my needs perfectly. When I need to send research papers and review galley proofs, PDF nitro is my top choice because it's reliable and efficient. I definitely suggest PDF nitro to my colleagues in the research field.
Paid for software, did not receive it
I'm really disappointed with my experience at Nitro. I bought some software and thought I'd get it right away, but that didn't happen. I tried contacting customer service a few times, but just got the runaround and no real solution. It's frustrating to pay for something and not get what I was promised. I wouldn't suggest Nitro to anyone who wants good service for their money.
High-quality product
I bought something really nice from this store recently. The product is top-notch and works great, just like I hoped. But there were a few things I wanted to customize that weren't quite right, so I wanted to talk to them about it. I sent a message, but haven't heard back yet - kind of disappointing, eh?
Bought a pdf reader
It's not the greatest, but it does the trick for me. It takes forever to open, but I suppose it's still better than the other one available.
About Nitro
Nitro Software, Inc. is a company specializing in document productivity software. Their flagship product, Nitro PDF Pro, allows users to create, edit, sign, and secure PDF files and documents. The company was founded in 2005 in Melbourne, Australia, with the aim of making document workflows more efficient and reducing paper use in offices. Over the years, Nitro has expanded its offerings to include Nitro Analytics, a data analytics tool, and Nitro Sign, an eSigning solution, among others. Its products are designed to improve document productivity for businesses of all sizes, making it easier for teams to collaborate and streamline their workflows. Nitro has grown globally, serving millions of users and over 10,000 business customers worldwide.
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Contact Information
447 Sutter St, STE 405 #1015
94108 San Francisco
United States
📧 https://community.gonitro.com/
Categories Nitro
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Seite online seit: October 25, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
License transfer issue
So, I had a bit of a struggle trying to move my software license to a new device. I deactivated the old one, but then had a tough time getting it set up on my new laptop. I was ... Read onBy: Carter