Nitro

Nitro - Reviews and experiences

Average rating
7.2 /10
Based on 22 reviews
Dec 2023-May 2024
Star distribution
51x
410x
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Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Software

Communication

I just bought some software from this company and it was a pretty good experience. Getting a refund was easy and quick, no problems there. Only thing is, I had some trouble trying to reach them online because I couldn't find a phone number. The software runs fine with Thunderbird, but I'm having some trouble getting it to work with Outlook.

Software upgrade

Communication

I recently updated my software and had some issues with customer service. I had a hard time figuring out how to contact them for help. It was frustrating not knowing how to get assistance. On top of that, I got a promotion to try a new software version, but once the trial ended, I couldn't access my current version anymore. I eventually heard back from a representative who was willing to assist, but it took too long and I needed my software sooner. I ended up paying for an upgrade just to get access again.

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About Nitro

Nitro Software, Inc. is a company specializing in document productivity software. Their flagship product, Nitro PDF Pro, allows users to create, edit, sign, and secure PDF files and documents. The company was founded in 2005 in Melbourne, Australia, with the aim of making document workflows more efficient and reducing paper use in offices. Over the years, Nitro has expanded its offerings to include Nitro Analytics, a data analytics tool, and Nitro Sign, an eSigning solution, among others. Its products are designed to improve document productivity for businesses of all sizes, making it easier for teams to collaborate and streamline their workflows. Nitro has grown globally, serving millions of users and over 10,000 business customers worldwide.

Contact Information

447 Sutter St, STE 405 #1015

94108 San Francisco

United States

📧 https://community.gonitro.com/

🌐 gonitro.com

Categories Nitro

Last update: November 29, 2024

Website (Partner link)

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