
Skyscanner Global - Reviews and experiences
Nov 2023-May 2024
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Reviews (21)
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Issue with another website
Issue with another website
ServiceSo I had this issue with another website (not gonna say the name, but it rhymes with Twee-bee-dot-com) and I contacted Skyscanner for assistance. This amazing lady named Bea helped me out really quickly and provided me with some great advice. I've been using Skyscanner for a long time now and never had any problems, unlike with *cough* Twee-bee-dot-com. Even though everything didn't go perfectly with the other website, I truly valued Skyscanner's help and will definitely use them again in the future.
Clear information on not-so-easy-to-find sources
Clear information on not-so-easy-to-find sources
ServiceI was really impressed with all the helpful info that Skyscanner gave me. It's not always easy to find good travel tips, but Skyscanner made it simple and clear. I'm grateful for how easy and quick their service is.
Booking trouble
Booking trouble
ServiceI had some problems with a booking agent that I thought was reliable, so I reached out to Skyscanner for help. The guy I spoke with, Juan, was really great and supportive. He stayed in contact with me every day until we resolved everything. He definitely deserves recognition for his exceptional customer service. I've been a loyal customer of this company for a long time and will continue to use them because they're awesome!
Awesome help from the plane website
Awesome help from the plane website
ServiceSo, I checked out this plane website and the team there was so helpful! They kept me updated every few days, and honestly, I didn't think things would work out. But in the end, it all came together and I got what I needed. Amazing, eh!
Booking experience
Booking experience
ServiceSkyscanner is my go-to for booking flights, eh, and I've always had good experiences with them, ya know. But what really makes them stand out is their amazing customer service, eh. So, recently, I ran into a problem with a travel agent I booked my flight tickets with, and Skyscanner went above and beyond to fix it, eh. Raquel from their team was super helpful and got my refund sorted out in less than a day, eh. Their willingness to own up to the mistake and fix things quickly made me feel appreciated as a customer, eh. Skyscanner's commitment to providing top-notch service is clear, and they've totally earned my loyalty, eh. Plus, their prices are competitive, so I always get the best deals on flights, eh.
About Skyscanner Global
Skyscanner Global is a travel search engine that provides comparative data on flight prices, as well as options for hotels and car rentals. Founded in 2003 by three IT professionals, Gareth Williams, Barry Smith, and Bonamy Grimes, in Edinburgh, Scotland, the company was created to solve the problem of finding cheap flights. Skyscanner enables users to find the best travel options by comparing prices from various travel sites and airlines, offering results in a comprehensive and easy-to-navigate format. Over the years, it has grown to become one of the leading global travel search companies, offering services in over 30 languages. The company was acquired by Ctrip, a Chinese travel giant, in 2016, but continues to operate globally, helping millions of travelers annually to plan and book their travel.
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Last update: November 29, 2024
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