momondo

momondo - Reviews and experiences

Average rating
5.8 /10
Based on 17 reviews
Nov 2023-May 2024
Star distribution
53x
40
35x
26x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Flexible ticket purchase

Changes

I just bought this flexible ticket from Momondo so I could change my return flight if I had to. But man, dealing with this one travel agent they recommended was a total letdown. I tried changing my flight, but the customer service was no help, the wait times were forever, and they even hung up on me out of the blue. I reached out to Momondo for help, but even their solution was no good. Now I'm just annoyed and let down.

Booking experience awful

Changes

I was redirected to this sketchy travel agency called mytrip.com, and let me tell you, their business practices are just terrible. They made me pay a ridiculous amount to rebook my flight just minutes after I made a mistake. Normally, when I've had to rebook flights with other companies, they didn't charge me extra as long as it was within a certain time frame.

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About momondo

Momondo is a global travel search site that compares prices on flights, hotels, and car rentals. It was founded in Denmark in 2006 with the mission of providing users with transparent and free service, allowing them to find the cheapest and most suitable travel options. The platform aggregates data from airlines, booking sites, and travel agencies, offering an extensive range of options for users to choose from. In 2011, Momondo was merged with the Cheapflights Media, and in 2016, it became part of the Kayak division under the Booking Holdings Inc. umbrella, which is a global leader in online travel. The company emphasizes a vision of a world where travel is accessible to all, promoting diversity and inclusivity within its global community.

Contact Information

Løvstræde 1

1152 Copenhagen

Denmark

☎ +45 33 37 80 80

🌐 momondo.co.uk

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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