Square Space - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (21)
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Email support inconvenience
Email support inconvenience
CommunicationThe lack of phone customer service is beyond frustrating, eh? It's just crazy to think that a company wouldn't have phone support these days. Having to stick to email communication isn't great, especially if you've got important things that need sorting out ASAP. Waiting a whole day for a response? No way, that's just not okay, eh?
Domain transfer delay
Domain transfer delay
CommunicationI recently tried to switch my domain to a new provider, and they said it would be done in 2 days. Then they told me it would take 7 days, but later said it would be 2 weeks. This delay was so bad because I'm about to launch my business. Their communication was all over the place and it was really frustrating. The customer service was not great and I was left feeling unhappy with everything. After all this, I won't be going back as a customer.
About Square Space
Squarespace Inc. is an American company specializing in software as a service for website building and hosting. Its products enable users to create and customize their own websites and online stores using pre-built website templates and drag-and-drop elements. Squarespace was founded in 2003 by Anthony Casalena in Maryland and has since grown to become a key player in the web development and design industry, catering to a wide range of users from individuals to small businesses. The platform is known for its sleek design templates, ease of use, and comprehensive set of features that accommodate various website needs, from blogging to e-commerce.
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Last update: November 29, 2024
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