WPS Office - Reviews and experiences
Feb 2026-Mar 2026
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Reviews (9)
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Two charges, radio silence
Two charges, radio silence
CommunicationI was half-asleep when I noticed two charges hit my account, one for €20 and another for €59.99. I use WPS every day to edit client docs and knock out quick invoices, so it felt wrong. I cancelled the auto-renewal right away and sent proof that it was accidental. I’ve messaged support a few times over two weeks. No reply. The app itself opens files fine and does what I need, but the silence from support is the annoying part. I’m a bit frustrated and honestly tired of chasing this. Hoping someone from WPS will finally respond and sort the refund.
About WPS Office
WPS Office is a productivity software suite developed by Kingsoft Office Software, part of China-based Kingsoft Corporation. It provides applications for word processing, spreadsheets, and presentations, with support for common office file formats. The suite is available for Windows, macOS, Linux, Android, and iOS, and is offered in free and subscription versions. WPS Office is used by individuals, students, and organizations seeking office document creation and editing tools.
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Last update: March 4, 2026
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