Web - Reviews and experiences

I recently had a great experience chatting online with a really skilled person. It was awesome to see someone who not only answered quickly but also showed how smart and knowledgeable they are in helping me with my questions. The person on Facebook Messenger helped me right away with my issue about getting too many emails. They fixed it fast and stayed polite and professional the whole time. It definitely made my time on Web.com much better. It's not often you find someone who's good at both tech stuff and customer service, so I really appreciate the amazing help I got.

I was super frustrated trying to figure out how to list my stuff online. But then I finally got connected to someone who knew their stuff - they helped me every step of the way, even though I wasn't fully set up yet. They were amazing! Thanks a lot!

We had some hiccups at first with our purchase, but when we contacted customer service, they helped us fix everything. It's crucial to double-check all the package info before committing and to monitor your monthly bills closely to avoid any surprises. Still, we were happy with the friendly rep who sorted out our issues. All in all, even with the bumps at the start, we're happy with how things turned out and excited to keep using the service.

I gotta say, I was super happy with the customer service rep I talked to. He really listened, was empathetic, and seemed like he actually wanted to help me solve my problem. He asked all the right questions to really get what was going on and then boom, he fixed it in no time. I'm super grateful for the help I got.

Recently, I had to add some new products to my website for a class I was teaching. It took me a whole month, talking to different people, before the products were finally up. But man, there were so many mistakes. Thankfully, I got in touch with Clark D. He was super patient and went through all the problems one by one. He was really professional, had awesome people skills, and definitely knew his stuff! Huge thanks to Clark D for sorting everything out in the end and giving such great help.

I was actually thinking of canceling my membership with this company because I was having some trouble with the website. But, when I called customer service, I was fortunate enough to talk to Ann Louise P. She was really nice and she helped me figure out how to navigate the site and resolve some of the issues that were frustrating me. I believe it's crucial to have helpful and knowledgeable people like Ann on the customer service team, especially when the website is not the most user-friendly. So, thanks to web.com for hiring Ann Louise P!

I got amazing customer service from a rep who was patient, friendly, super knowledgeable, and helped me with all my tech problems and questions. I totally recommend their service!

I just bought a new phone from this company and I gotta say, their customer service was amazing. The guy I talked to, let's call him Ron, was super patient with me. I took my time deciding on things and he never pushed me or made me feel rushed. Ron really listened to what I wanted and took the time to explain all the options available. I could tell he actually cared about helping me find the perfect phone. I'm grateful for his chill and understanding approach the whole time.

I just wanted to share about my recent interaction with Coraliza at Web - she was amazing! Coraliza was so polite and professional, she really made me feel appreciated. She resolved my issue quickly and effectively, and I was very happy with the service. I can't thank her enough for her outstanding customer service, and I'll definitely be going back to Web for my next purchase.

I got great help with my account problems and updating my website info. Jelian, the customer service rep, was super helpful in walking me through everything. I mentioned having notifications for upcoming renewals like SSL, Domain name, website, and privacy to avoid any interruptions in service.

I just gotta give a shoutout to the awesome customer service rep I chatted with at Web the other day. They went the extra mile to help me out and gave me top-notch service that's rare these days. They were super professional, knew their stuff, and guided me through everything. Big thanks to them for their help - I really appreciate all their effort!

I just wanted to share about this amazing customer service experience I had recently. The representative I dealt with was fantastic - they really listened to me and took care of all my needs. They were so patient and made sure to ask all the right questions. It was clear that they genuinely cared about helping me. They went above and beyond to make sure everything went smoothly and I was happy. Overall, it was top-notch service that really made a difference for me. I'm super impressed and grateful for such a positive experience as a customer.

The tech support agent I talked to was so calm and respectful. She was super patient and knew her stuff. She explained everything in a way that even someone like me who's not great with tech could get. Her answers to my questions were clear and to the point, which made everything a lot easier. I made sure to thank and compliment her before I hung up, even though I forgot to ask her name.

The guy I spoke with in customer service, let's just call him Mr. A, was fantastic. He really paid attention to everything I had to say, addressed all my worries, and made the whole thing super easy. He did more than I expected to make sure I was satisfied with what I bought, and I was really grateful for that.