Web - Reviews and experiences

Gillian really saved the day for me with my domain name problem that other folks couldn't figure out for over a week. She was super clear in her explanations, really paid attention, and made sure to stay on top of everything to get it sorted out. Gillian even took the extra step of calling me a couple of times to double-check some important stuff. I'm so thankful for her amazing help!

I just bought something from this website as a new customer and I was totally amazed when someone from customer service contacted me without me even asking for help. His name was Ranz, and he was super nice, useful, and easy to chat with. It really made me think highly of the company and made me believe they really care about their customers. Big thanks to Ranz for going above and beyond with his help.

Ron from tech support saved the day when I needed help merging my new website with my old one. He knew so much about the process and warned me about possible issues because my domains were with a different provider before the company took over. Ron was patient, made sure everything was done right, and even took extra steps to figure things out. We tried a few things, but when we hit a roadblock, he got the engineering team involved right away. He gave me a reference number and promised they'd email me in a couple of days to follow up. I really appreciate his hard work and help.

I was so happy when I got a call the next morning without even asking for help. I was not expecting such proactive support, and I really appreciated it. The person who contacted me was super nice and gave me helpful info to deal with my worries. I gotta say, it was an awesome customer service experience that went above and beyond what I was hoping for.