Tuya

Tuya - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
42x
37x
27x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Video doorbell purchase

App & Portal

Today I got my video doorbell, eh, and man, it took me two whole hours to try and set it up with my stuff. I even had to watch YouTube videos trying to figure out how to connect it right, but no dice. And to make matters worse, turns out the one I got looked like it had been used 'cause the batteries were all wobbly in the box. So now I gotta ask for my money back and cross my fingers that the company gets back to me quick, eh.

Emergency assistance app for elderly mother

App & Portal

So I bought this emergency assistance app for my elderly mom, you know, with an emergency button and text/phone messages for 30 bucks. The whole point was that if something happened, she could just press a button and help would come right away. But turns out, the app was a total flop. Even after my mom tried it out multiple times, pressing the button, nothing happened - no messages, no calls. We were so frustrated and it felt like we got ripped off by the company who made the app. It was really disappointing how unreliable and useless the whole system turned out to be.

Bulbs and pelmet lights purchase

App & Portal

Oh my goodness, I bought these amazing light bulbs and pelmet lights, but the app is so confusing! The controls never seem to work properly, and I can't get any help from customer service... it's just so frustrating! All I want is to be able to use my new lights properly 😭

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About Tuya

Tuya Smart is a global Internet of Things (IoT) platform service provider that empowers manufacturers, brands, OEMs, and retail chains to develop smart devices and systems for a wide range of applications. Established in 2014, with its headquarters in Hangzhou, China, Tuya has rapidly grown to become a leading player in the IoT field. It offers a comprehensive cloud-based platform with AI and machine learning capabilities, enabling the creation of various smart devices, from household appliances to surveillance equipment, with seamless integration and interoperability. Tuya's services facilitate connectivity, app development, and data analytics, aiming to create a connected and intelligent ecosystem for consumers and businesses alike. The company has expanded its reach globally, supporting thousands of devices and serving customers in over 200 countries and regions.

Contact Information

🌐 tuya.com

Last update: November 29, 2024

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