
Trusted Tech Team - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (22)
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Quick assistance
Quick assistance
ServiceThe people at Trusted Tech Team went above and beyond to assist me with a problem I was facing. The support person I chatted with wasn't sure at first how to solve my issue, but they promptly contacted more experienced engineers who were able to figure out the problem by comparing settings. They then sent me screenshots and information so I could resolve it on my own, which was really useful. Overall, I was really impressed with how they utilized all their resources to provide me with top-notch support.
License purchasing experience
License purchasing experience
ServiceI just bought a software license from Trusted Tech Team and had a question about licensing. The customer service team got back to me real quick with clear and helpful instructions. Ordering was easy peasy, and the whole experience was great!
Quick and easy purchase process
Quick and easy purchase process
ServiceOrdering from Trusted Tech Team was so easy. I loved that I could check out different products before picking one. Everything went smoothly, and I'll definitely be coming back as a customer.
Easy setup and approval process
Easy setup and approval process
ServiceThis whole thing went really smoothly, start to finish. I asked for a quote, got it super quick, and the person helping me set up my business account was awesome. It was all really easy and fast. I was so impressed that I decided to add Trusted Tech Team to our list of approved vendors for the next time we need to buy something.
Microsoft licensing for our business
Microsoft licensing for our business
ServiceThe website was really easy to use and had all the prices clearly listed. Our account manager, let's call her S, knew so much about the different licensing options and she customized her suggestions to fit our business needs perfectly. Working with S was great, she made everything go smoothly and quickly. In general, we had a good experience with TTT and would totally suggest their services to others.
Quick and easy purchase
Quick and easy purchase
ServiceOrdering from Trusted Tech Team was super easy. The website was so simple to navigate and I found everything I was looking for without any trouble. The person I chatted with, sorry I forgot their name, really knew their stuff about the products and helped me out with all my questions. I was really impressed by how quick and professional the team was.
Windows Server Datacenter with Software Assurance
Windows Server Datacenter with Software Assurance
ServiceI really needed Windows Server Datacenter with Software Assurance, and TrustedTech really helped me out. Instead of dealing with other resellers, I decided to go straight to them. It was a quick and smooth process, and I got my license in just a week. In the past, I've worked with resellers like Insight and their licensing team always seemed to mess things up. I definitely prefer the simple and stress-free experience I had with TrustedTech.
Quick and helpful customer service
Quick and helpful customer service
ServiceThe customer service at this store is really great! I was actually surprised by how quick and helpful they were in answering my questions. They helped me out with all my tech stuff and guided me to the right choice. I'm super happy with the support they gave me.
Quick license purchase
Quick license purchase
ServiceThe folks over at Trusted Tech Team were fantastic! I was able to snag the licenses I needed at a super price in no time. The team was so helpful and on the ball every step of the way, from applying for the licenses to sending over the final installation email with my goodies. Their knowledge and skills in software solutions really blew me away. I'll definitely be a returning customer for years to come!
Quick and efficient service
Quick and efficient service
ServiceThe team was super quick to respond and really helpful every step of the way. Their prices were the best I could find, and they were happy to help me out as a smaller customer. Talking directly with their staff made everything so simple, and the self-help tools on the portal were a nice extra touch. The only small issue was the portal's interface, but that's just me being a bit picky.
Quick and professional Microsoft support
Quick and professional Microsoft support
ServiceI'm so happy with the customer service I got from this company. After a letdown from another company, I'm thankful to have found a team that's quick and knows their stuff. The person I dealt with was always there when I called or emailed, taking care of all my worries and making sure I had everything sorted for my Microsoft support. I really value their professionalism and commitment to keeping customers happy. Keep it up!
Multiple orders, product exchange, and re-sending activation code
Multiple orders, product exchange, and re-sending activation code
ServiceI recently made a bunch of orders with this company and ran into some hiccups that required me to exchange a product or get a new activation code sent out. The folks working there were super helpful and noticed my errors before I did, cancelling out the wrong orders right away. At one point, I couldn't find the email with the activation code weeks later, but after confirming my order details, they were able to resend it without any trouble. The customer service I got was top-notch, and they were so nice and helpful the whole time.
License issue resolution
License issue resolution
ServiceTrusted Tech Team has been such a great help for my business for over a year now. Whenever I run into a problem, whether it's technical or to do with billing, they always respond quickly and fix it right. Recently, they really went the extra mile by standing up for us with Microsoft to sort out some overcharging on our licenses. I just want to say a big thank you to Ryan S., Abe, and John Ho for their amazing work in fixing this problem. And I also appreciate the fast and efficient help from team members like Paulina, Ciarra, and others who always make sure everything gets sorted out super quickly. Trusted Tech Team really has your back!
About Trusted Tech Team
Trusted Tech Team is a company that specializes in the provision of software solutions to businesses and individuals. They are known for offering a wide range of products, including operating systems, office applications, and cloud services. The company has established itself as a reliable source for software needs by ensuring authenticity, competitive pricing, and exceptional customer support. Although specific historical details are not provided, Trusted Tech Team has garnered a reputation for expertise in the tech industry and maintaining partnerships with major software manufacturers, thereby facilitating legitimate and efficient acquisition of software licenses for their clients.
Contact Information
5171 California Ave Suite 250
92617 Irvine
United States
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Last update: November 29, 2024
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