TechSmith

TechSmith - Reviews and experiences

Average rating
7.6 /10
Based on 17 reviews
Nov 2023-Apr 2024
Star distribution
53x
46x
36x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (17)

Video editor purchase

Reliability

I got this video editor to make some awesome videos for my YouTube channel, but holy smokes, the newest version just keeps crashing on my computer! I've got all these great ideas for videos, but every time I try to edit one, it just freezes and crashes. Thankfully, I can still use the older version which works fine, but I shelled out money for the new one, so why isn't it working right?! Plus, TechSmith is totally ignoring my complaints on the forum, like seriously, I paid for this and they're not even paying attention to me. Not cool, eh.

Video editing software

Reliability

I bought some video editing software from this company and honestly, it's been a huge letdown. They said it was the newest version and would be super reliable, but I've had so many problems with it crashing and not even letting me open my projects. It's been a big waste of money and time for me. They promised it would work better, but it's just made things harder for me. I wish I'd gone with a different software instead of this one.

Screen capture software

Reliability

I was so pumped to try out this screen capture software, eh? I heard amazing stuff about it! But man, my experience turned out to be a total bummer. The program just kept crashing, so I couldn't get anything done, y'know? I tried to make it work for weeks, but eventually threw in the towel and switched to a different one.

Interactive educational videos

Reliability

I recently got a subscription that lets me make and share interactive educational videos for my organization. We used these videos to keep students interested and help them learn better. But we were super let down when TechSmith erased all our videos out of the blue, even though teachers were using them a lot. The lack of communication and help from TechSmith was not cool, and we had to rush to find a new place to host our content.

Snagit and Camtasia

Reliability

I just bought the Snagit and Camtasia tools and I gotta say, they've been really handy for what I need. Snagit is awesome for grabbing screenshots and making graphics for our help center, and Camtasia is perfect for editing webinar recordings. Though, I've noticed that both programs tend to crash and have some bugs from time to time. Luckily, I found that just closing the program completely and reopening it on my computer usually fixes the problem.

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About TechSmith

TechSmith Corporation is a software company based in the United States, specializing in screen capture and recording software for individual and professional use. Established in 1987, TechSmith provides tools that help users create and communicate visually to enhance productivity. Its flagship products include Snagit, for screen capture and editing; Camtasia, for video editing; and TechSmith Relay, for educational video creation and management. These tools are widely used for creating tutorials, educational content, and presentations, supporting users in effectively sharing information and knowledge. Over the years, TechSmith has become a leading provider in visual communication software, catering to a global audience across various sectors, including education, business, and information technology.

Contact Information

14 Crescent Rd.

48823 East Lansing

United States

📧 https://www.techsmith.com/contact.html

☎ 5173812300

🌐 techsmith.com

Categories TechSmith

Last update: November 29, 2024

Website (Partner link)

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