TechSmith - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (17)
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Software
Software
App & PortalI just bought this software and honestly, it was a total disaster. The software itself is not bad, but trying to install it and deal with the license keys was a complete nightmare. I wouldn't suggest getting anything from them at all.
Technical Support Experience
Technical Support Experience
App & PortalI had the most frustrating time dealing with technical support. The support section of the website was a total nightmare. I had no idea if my request even went through, and when I got an email asking me to make a password and log in to see my request, that was just the final straw. The "my ticket" tab was useless since it didn't display any current requests, and the chat support widget just kept spinning without getting me anywhere. It was a terrible experience with their support website.
About TechSmith
TechSmith Corporation is a software company based in the United States, specializing in screen capture and recording software for individual and professional use. Established in 1987, TechSmith provides tools that help users create and communicate visually to enhance productivity. Its flagship products include Snagit, for screen capture and editing; Camtasia, for video editing; and TechSmith Relay, for educational video creation and management. These tools are widely used for creating tutorials, educational content, and presentations, supporting users in effectively sharing information and knowledge. Over the years, TechSmith has become a leading provider in visual communication software, catering to a global audience across various sectors, including education, business, and information technology.
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Last update: November 29, 2024
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