
TaskRabbit - Reviews and experiences
Oct 2023-Mar 2026
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (30)
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Move out cleaning job
Move out cleaning job
ComplaintsI've had pretty good experiences with this service in the past, but I ran into a problem recently with a move-out cleaning job that got cancelled. Even though I had already cancelled the job, the cleaner still showed up at my old place. The folks at the building called me to let me know she was there, but I couldn't reach out to her since the job had been cancelled. It was just really awkward and annoying to deal with. I couldn't help but wonder why the cleaner had the address for a job that was cancelled, and why she didn't know it was no longer needed.
Appointment cancellation issue
Appointment cancellation issue
ComplaintsI had this really frustrating situation with a service platform where my task got canceled out of nowhere, leaving the Tasker waiting at my place to do the job. Even after trying to reschedule, I couldn't get it done. It took like an hour and a half of going back and forth with the Tasker, me, and the platform's support team to sort things out. It was such a waste of time for everyone involved and totally unnecessary.
About TaskRabbit
TaskRabbit is an online and mobile marketplace that matches freelance labor with local demand, allowing consumers to find immediate help with everyday tasks, including cleaning, moving, delivery, and handyman work. Founded in 2008 in Boston, the company has since expanded its operations to several cities across the United States, as well as international locations. TaskRabbit facilitates the connections between Taskers (the individuals performing the tasks) and clients who need services, providing an accessible platform for users to hire assistance for tasks as needed. The company was acquired by IKEA in 2017, further broadening its reach and service offerings. Through its website and mobile app, TaskRabbit continues to provide a convenient and reliable way for people to outsource tasks and errands.
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Categories TaskRabbit
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Last update: March 4, 2026
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