Sucuri - Reviews and experiences

I recently ran into a frustrating problem where the company blacklisted my new IP address. Because of this, I couldn't access a bunch of websites, including important medical services I needed. Even after showing proof that I just got the IP address, they wouldn't take me off the blacklist. This rule is worrisome because it punishes people who didn't do anything wrong, and can affect a lot of legit users like me. This kind of strict blacklisting could cause big problems for online services.

I've been using the firewall and CDN services for a whole year now, and I gotta say, I'm super impressed. The support team is top-notch - seriously, they know their stuff and are always there to help me out with any questions I've got. Ever since I started using these services, my website's security and speed have gotten way better. Even though I've seen some bad reviews, in my opinion, they definitely deserve a 5-star rating based on my own experience.

This company totally messed up trying to get rid of the malware on our website. And even after they tried to fix it, the same problems kept coming back. And to top it all off, they had the nerve to tell us everything was fine when I was still having issues. Their service is not just ineffective, it's also way too expensive, especially when you end up having to hire someone else to actually do the job right. Plus, the customer service people were so rude and unhelpful the whole time.

I had a big security problem with my website because the SSL certificate expired. It made my site go down for a whole day and stressed me out a lot. I tried to get help through support tickets and live chat, but the customer service wasn't helpful and didn't fix the problem quickly. This has happened before in the last year and a half, and it's not okay.

As someone who depends a lot on my website for my job, I can't stress enough how crucial it is to have a reliable security service. Sucuri has saved me not just once, but twice now. The peace of mind it gives me is just so valuable. The idea of my website getting messed up by malware is scary, but having Sucuri there to quickly and effectively fix any security problems calms me down. Their services are definitely worth every cent and more. I really suggest Sucuri to anyone who cares about their website's security and usability.

My website got hit with malware recently, and it's been a real headache. I reached out for help over 24 hours ago, but the problem still isn't fixed. The company's response time has been pretty slow - took them a whopping 9 hours to get back to me. This delay is really hurting our business and how we show up online. The Ticket ID is 16606368701199, we really need some quick action to sort this out.