Sucuri - Reviews and experiences

I just bought website security services from this company and I gotta say, I'm really happy with their knowledge and expertise. The team was able to find and fix security issues on my website fast, giving me peace of mind that my online presence is safe. Customer service was amazing, they answered my questions quickly and explained everything clearly. I definitely recommend their services to anyone looking for reliable website security solutions.

Ever since I signed up for the security service, all the weird stuff happening on my website has been taken care of. I'm super happy with how well they're keeping my site safe. And the backup service they offer is great too, it helps me relax knowing my data is safe. Whenever I need help or have questions, the support team always replies quickly and explains things in a way that even someone like me, who's not very good with tech, can understand.

I had the worst experience with their tech team! I bought a subscription to get rid of malware from my site, but my website has been down for over a week. The tech team is really slow to get back to me and only seem to do something when I bug them through the chatbot. They don't seem to care much about fixing the issue, even though I keep asking for help. Don't go near this company if you want a quick and good fix for your malware problems.

I've been really impressed with the service I've gotten from this company. I've been a customer for a few weeks now, and honestly, I don't get why all those bad reviews are out there. The team here has really gone above and beyond to address all my security concerns. They've even helped me out with stuff that technically wasn't even their job, which I really appreciate. I was dealing with constant server crashes because of attacks on my website, but since I switched to this service, I haven't had any downtime at all. The support team has been amazing. They take the time to explain each step of the process and help me follow through with it. Just keep in mind that if you go for the basic service, you might not get an instant response. But if you're cool with sending your support requests in the afternoon and waiting until the next day for an answer, then this service is perfect for you. If you want quicker service, then yeah, you'll need to pay for it. It's that simple.

I had a bad experience with a security service provider that I had signed up with to protect my website. As my subscription was ending, the company started pressuring me to renew by putting malicious code on my site. They demanded payment to remove it. This caused a lot of time and money for my development team to fix, involving other companies to get rid of the bad code. I suggest being careful and doing research before choosing a service provider to prevent getting caught up in unethical practices like I did.

I recently ran into a frustrating problem where the company blacklisted my new IP address. Because of this, I couldn't access a bunch of websites, including important medical services I needed. Even after showing proof that I just got the IP address, they wouldn't take me off the blacklist. This rule is worrisome because it punishes people who didn't do anything wrong, and can affect a lot of legit users like me. This kind of strict blacklisting could cause big problems for online services.

I've been using the firewall and CDN services for a whole year now, and I gotta say, I'm super impressed. The support team is top-notch - seriously, they know their stuff and are always there to help me out with any questions I've got. Ever since I started using these services, my website's security and speed have gotten way better. Even though I've seen some bad reviews, in my opinion, they definitely deserve a 5-star rating based on my own experience.

This company totally messed up trying to get rid of the malware on our website. And even after they tried to fix it, the same problems kept coming back. And to top it all off, they had the nerve to tell us everything was fine when I was still having issues. Their service is not just ineffective, it's also way too expensive, especially when you end up having to hire someone else to actually do the job right. Plus, the customer service people were so rude and unhelpful the whole time.

I had a big security problem with my website because the SSL certificate expired. It made my site go down for a whole day and stressed me out a lot. I tried to get help through support tickets and live chat, but the customer service wasn't helpful and didn't fix the problem quickly. This has happened before in the last year and a half, and it's not okay.

As someone who depends a lot on my website for my job, I can't stress enough how crucial it is to have a reliable security service. Sucuri has saved me not just once, but twice now. The peace of mind it gives me is just so valuable. The idea of my website getting messed up by malware is scary, but having Sucuri there to quickly and effectively fix any security problems calms me down. Their services are definitely worth every cent and more. I really suggest Sucuri to anyone who cares about their website's security and usability.

My website got hit with malware recently, and it's been a real headache. I reached out for help over 24 hours ago, but the problem still isn't fixed. The company's response time has been pretty slow - took them a whopping 9 hours to get back to me. This delay is really hurting our business and how we show up online. The Ticket ID is 16606368701199, we really need some quick action to sort this out.