Sucuri - Reviews and experiences

I can't believe how unprofessional and incompetent this security service is. When I asked for help with malware on my website, they not only crashed my site twice without warning, but they also wasted my time and money. It's obvious they have no clue what they're doing since they couldn't meet their own deadline of fixing the issue in 6 hours, and it ended up taking them 4 weeks with no results. This service is a total joke and a huge waste of time.

I recently bought some malware protection services from a company to keep my websites safe. But, I was really let down by their service. Even though there was malware on my site for a whole week, their scanner didn't catch it. So, I had to look for help elsewhere and luckily MalCare was able to find and fix the problem quickly. When I asked for a refund because their services didn't work, they said no citing their 30-day refund policy. I ended up spending a lot of money on three websites for nothing, which was really disappointing given how ineffective their service was.