Softorino - Overall Rating based on 28 reviews

79% Would buy here again

Featured Reviews

Most relevant positive review

  2024-04-29
Quick resolution of issue

The product is really awesome and the customer service is top-notch. I had an issue that was fixed within a few hours. It's a great company to do business with. Read onBy: R. Turner

Most relevant negative review

  2024-05-26
Useless purchase

This was seriously the worst customer experience ever. I asked for help multiple times and got nothing. I was so frustrated and let down. I wasted my money on this product that ... Read onBy: M. Block

Review with most votes

  2023-10-18
Software purchase issue

I bought this software a few months back and it was all good until my computer crashed. When I tried to install the software on my new device, I had a problem with the serial nu... Read onBy: Rosalinda Koch

Reviews (28)

  (18)

 (4)

  (3)

  (3)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Useless purchase

    This was seriously the worst customer experience ever. I asked for help multiple times and got nothing. I was so frustrated and let down. I wasted my money on this product that ended up being worthless. It's the worst feeling when you put your money into something and can't even make it work. I wouldn't suggest this to anyone.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lifetime license turned to subscription

    My lifetime licensed YTC2 suddenly stopped working, and when I reached out for support, I was told there was a problem and an update was coming. I waited for a while but when I checked back, they said there won't be an update and I have to buy a subscription. The first year deal was good, but the price went up a lot after that. Now, I'll be looking for something else that suits me better. The support team was nice, but I'm really let down that my lifetime license is almost useless now and they want me to switch to a subscription.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Greedy company

    So they ended up buying the app I always used, and now they're trying to charge us a ridiculous amount of money for the new version!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online purchase for data transfer tool

    I'm really disappointed with the lack of support from this company, eh. They say they're available 24/7 but I haven't heard back from their support team at all, eh. I've sent a bunch of emails and haven't got a single reply, eh. Makes me feel frustrated and abandoned as a customer, eh. It's not cool for a company to ignore its customers like this, eh.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Video downloading app that no longer works on Youtube

    I was so disappointed with the app I bought from this company. It used to let me download videos, but then it stopped working on Youtube. Even though they said they would fix it with a subscription, Softorino didn't do anything and just ended the app. They tried to make us sign up for their service instead. It felt like they tricked us, and I was upset with how they didn't tell us what was going on or help us out.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick resolution of issue

    The product is really awesome and the customer service is top-notch. I had an issue that was fixed within a few hours. It's a great company to do business with.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and efficient license purchase

    Buying a license from Softorino was super easy and smooth. I liked that they had a special license for all the apps they sell. The customer service folks were really nice and helped me with all my questions.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Multiple Universal Licenses

    This is my 4th time buying Universal Licenses from this company 'cause I got different devices for different things. I've been sticking with them since day one and gotta admit, they're one of the best companies around. Their stuff is top quality and actually does what they say it will. The YouTube Converter and Waltr have been a huge help for me. Thanks for the awesome work, keep it going strong!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Three unsuccessful universal license activations

    I've bought three universal licenses since December 2022, but I still can't get past the subscription panel with two different email accounts. It's frustrating that the support team hasn't been helpful at all, even though I've been reaching out to them through email for help.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Universal License Subscription

    I loved the software when I first tried it, it was great. But after I purchased the Universal License Subscription, that's when things started to go downhill. I had some issues with it and didn't receive much assistance, so I had to request a refund. As a French Canadian who isn't fluent in English, it made things even more difficult. They mistakenly believed I was in France and ended up charging me in euros on my bill, causing a lot of confusion. I felt guilty about asking for a refund, but I had no other option.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Softorino apps

    You know what, I've been using Softorino apps for a good while now and I gotta admit, I'm really impressed. Their products are top-notch and their customer support is fantastic. When they added support for Beamer, I just had to take advantage of that special pricing. No regrets at all, eh!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Awesome products

    So I picked up this awesome product, eh, and let me tell you, it's real easy to use and the price was totally fair. Like, what more could you ask for, eh? And it actually works just like they said it would. The customer service is super quick and really helpful. The Support Team really knows what they're doing and they make sure you're happy with your purchase. But to be honest, you probably won't even need to chat with them because the products are top-notch.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    YouTube video downloader

    I finally gave this app a try after sticking with another one for so long. It's super easy to use and great for downloading YouTube videos to watch later. I love that there are no annoying ads popping up and ruining my learning experience now!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Exceptional products and customer service

    I'm just blown away by the awesome products and customer service this group provides. Seriously, every time I reach out, whether it's to ask about a product or sort out an order issue, they are on it with quick and detailed responses. They really go above and beyond to make sure you're taken care of, and you can tell they care about making customers happy. It's so rare these days to find a company that puts quality service first, so it's really great to see them consistently coming through with top-notch products and service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great software

    Hey, I've been using this awesome software for a while now and it's been so useful. I haven't had any issues with it at all, it's been a real lifesaver. Thanks a lot!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent purchase

    Aye! I just bought some stuff from Softorino and let me tell you, I'm super impressed with what I got and the service I received. I got a few items that have really improved how I do things online. They're easy to use and have made a big difference in my daily routine. Whenever I had a question or issue, I contacted the company and they got back to me quickly with helpful answers. The customer service team handled my concerns well and left me feeling happy and confident about my purchase. Overall, I'm really happy with my experience and I'll definitely go back to them in the future. Cheers!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Software License Renewal

    Back in the day, you used to be able to buy a program and not worry about updates for years. Nowadays, if you find apps that work well, you should be prepared to pay for updates. The great thing about this company is that they offer a big discount for renewing your license, and you can use it for all their apps. Their customer service team is quick to help with any questions or issues. The pricing is fair for the quality and features of the apps, and you always get your license key quickly and easily.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cool apps

    This software is absolutely amazing! It's not just good, it's also really fun to use. I would totally recommend it to anyone wanting to level up their online experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    App upgrade purchase

    I just got myself an upgrade for the app because my old version wasn't jiving with the new Mac OS. The folks in customer service were super nice and even hooked me up with a deal to try out all the apps for a really good price for the next year. It'll be handy to see how much I like them and figure out if I want to keep paying the regular yearly fee down the line. The apps are working great, and I've always been a fan of their software.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Purchased software for managing songs on my Classic iPod

    So, I was trying to sort out the songs on my Classic iPod for a couple of days and then I just gave in and downloaded the software. Once I got it on my computer, I was able to do what I needed in like 5 minutes! It was so easy to use and saved me a ton of time and stress. I would definitely suggest it to anyone who needs to organize their music collection quickly and easily.