SETAPP - Reviews and experiences

I had a really frustrating time with customer support for this one app. I tried getting in touch with both Setapp and the app developer a few times, but no one got back to me or fixed the problem. It's making me second guess renewing my subscription next year. It's a bummer when you pay for a service and they don't seem to care about helping you out quickly.

I wasn't a fan of the change to Command Q, but they fixed it and that's pretty cool. Not every company would take the time to do that, honestly. I've been using it for a while now and I really enjoy it.

I signed up for a one-year subscription, but they blocked it right after the trial period ended. The customer service was no help at all. They told me to try a different browser, even though I know it's not a browser issue. I'm just going to take the loss instead of wasting any more time with them.

So, I gave this free trial a shot for an app, but it just wasn't my jam. The app was fine, but not exactly what I was after. I wanted to cancel, but got a bit lost since my logins weren't cooperating. I was nervous after seeing some negative reviews, but customer service came through super fast. Turns out I was using the wrong email. Crisis avoided! Thanks for making the cancellation process simple.

The subscription service has a ton of apps to choose from, making it super easy for users to find everything they need in one spot. The customer support is amazing, showing they really care and will do whatever it takes to help out. SetApp really comes through with what they say they'll do and is always adding great new apps to check out.

I recently bought the Gemini app suite, thinking it would be useful with all the different apps included. But, I ran into a technical problem and had to contact the support team for help. I sent a bunch of emails but never heard back, which was pretty disappointing. The lack of support made the product useless for me since I couldn't figure out the problem on my own.

Then, in February 2020, I finally got a call from SetApp customer support. The person I talked to was really helpful and made sure to fix my issue right away. I was impressed by their professionalism and how dedicated they were to giving good service. From now on, I'm more likely to go to SetApp with any future problems or questions since their support team showed they know what they're doing and are committed to helping out.

I gotta say, I'm really impressed with all the apps you get with the subscription service. At first, I wasn't sure about it, but it's actually been totally worth it for the price. The team license has been super helpful for me, and I've been pretty happy with everything so far. The other day, I had a problem with a couple of apps that were linked to GitHub, so I asked for help. I was surprised by how quickly they got back to me and fixed the issue within a day.