Mondly - Reviews and experiences

I just bought this language learning program, and I gotta say, the customer service team was top-notch. Ioana was so patient and helpful, she really knew her stuff. The whole team was super friendly and made the whole process easy and fun. They also got back to me real quick whenever I had questions, which showed me they care about their customers. It was a great experience overall!

What amazing customer service! My premium subscription was accidentally cancelled, but they sorted it out really quickly with just one email. I was back up and running in no time and can keep on learning!

Hey, I had an issue with my subscription and this person Ioana totally came through for me in the chat. She was super nice and really knew her stuff. It was honestly the best customer service I've ever had! I would definitely recommend it.

I recently had a problem logging into the platform, but the support team was super helpful in getting it fixed. The person I talked to was really patient and did everything they could to solve the issue. I was impressed by how much they cared about making sure I was satisfied as a customer.

Eh, let me tell ya, the customer service at this language learning program is top-notch, eh. They know their stuff and are always there to help out with any questions or problems. The program itself is great for learning the two languages I'm working on. The pace is good, but sometimes it goes a bit fast and could use more repetition, especially for folks like me who are new to the script. But overall, I gotta say I rate this program highly and am happy with my experience. Oh, and you might wanna think about adding Swahili to your language options, it's a major language spoken in Africa, eh.

I think I messed up when I tried to switch my subscription to a lifetime membership, but the customer service team was super helpful and fixed everything right away. They were great at keeping me updated and they sorted out my problem within a few days. And let me tell you, this language learning app is something else! I've tried a bunch of them before, but Mondly really takes the cake. It not only teaches me well, but also inspires me to keep learning and get better at the language.

I just had a little hiccup trying to get into my account after renewing my subscription, but when I messaged customer service by email, Efrain got back to me right away with some clear instructions. He fixed the issue quickly and really showed top-notch customer service from Mondly. As for the app, I like how easy it is to use and the freedom it gives me to learn at my own speed. All in all, it was a great experience!