Kofax - Reviews and experiences

Eh, so I was trying to get in touch with the company for some help, but I couldn't find their email anywhere, eh. It's like all they care about is selling stuff, which is so yeah, not cool, you know? I used to think Paperport was alright, but now it seems like these companies just want to make a buck instead of helping out their customers. I'm done with Paperport, and now I'm ditching Kofax too. Boo, hiss, right?

I just wanted to see if that PDF software you guys have could convert files to MS Publisher. The sales department told me it could, but turns out that wasn't entirely true when I tried out the trial version. It's pretty frustrating when companies aren't straight up about what their product can actually do.

I just bought a PDF converter and it suddenly stopped working. I reached out to tech support and found out that the company that made it got taken over by another one. The new company isn't really helpful for people who bought the converter from the old one. It's frustrating because they're not doing a good job of keeping us in the loop or helping us sort out the problem. I'm really hoping KOFAX steps in and fixes this situation soon.