iThemes

iThemes - Reviews and experiences

Average rating
6.0 /10
Based on 12 reviews
Dec 2023-Apr 2024
Star distribution
50
40
39x
22x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (12)

WordPress plugin

Service

I am so disappointed with this WordPress plugin I bought. The customer support is terrible, and it doesn't even work right on my website. I wouldn't suggest it to anyone. Honestly, save yourself the headache and find something else.

Backup plugin gold version

Service

So I picked up the gold version of this backup plugin, and it's not too shabby. It does the job, but you need to play around with some settings to get it perfect. Just be careful, it could really bog down your site.<br><br>And let me tell you about the support - not the greatest. I had an issue, and they kinda just handed it back to me. Then, while I was on vacation, they closed the problem without even fixing it. Now I have to spend more time opening a new request. And they even removed some features in the new version, so I had to spend a whole morning figuring out what changed. Seriously, just trust your customers!

AIOS purchase

Service

I was so mad when the support team wouldn't help me with my credit card issues, but ever since I switched to AIOS, everything has been smooth sailing. Glad I made the switch!

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About iThemes

iThemes is a company specialized in developing tools and plugins for website management and security, particularly within the WordPress ecosystem. Founded in 2008, the company has grown significantly by offering a wide range of products that enhance website functionality and protect against security threats. Their portfolio includes themes, plugins, and a comprehensive suite of security and backup solutions, such as iThemes Security and BackupBuddy. iThemes aims to provide easy-to-use, high-quality tools to help web designers and developers create, secure, and manage their websites more efficiently. In 2018, iThemes became part of the Liquid Web family of brands, further expanding its reach and resources in the web development and hosting industry.

Contact Information

2703 Ena Dr.

48917 Lansing

United States

📧 marketing@ithemes.com

🌐 ithemes.com

Categories iThemes

Last update: November 29, 2024

Website
Menu