
iThemes - Reviews and experiences
Dec 2023-Apr 2024
Review transparency
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Reviews (12)
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WordPress plugin
WordPress plugin
ServiceI am so disappointed with this WordPress plugin I bought. The customer support is terrible, and it doesn't even work right on my website. I wouldn't suggest it to anyone. Honestly, save yourself the headache and find something else.
Backup plugin gold version
Backup plugin gold version
ServiceSo I picked up the gold version of this backup plugin, and it's not too shabby. It does the job, but you need to play around with some settings to get it perfect. Just be careful, it could really bog down your site.<br><br>And let me tell you about the support - not the greatest. I had an issue, and they kinda just handed it back to me. Then, while I was on vacation, they closed the problem without even fixing it. Now I have to spend more time opening a new request. And they even removed some features in the new version, so I had to spend a whole morning figuring out what changed. Seriously, just trust your customers!
AIOS purchase
AIOS purchase
ServiceI was so mad when the support team wouldn't help me with my credit card issues, but ever since I switched to AIOS, everything has been smooth sailing. Glad I made the switch!
About iThemes
iThemes is a company specialized in developing tools and plugins for website management and security, particularly within the WordPress ecosystem. Founded in 2008, the company has grown significantly by offering a wide range of products that enhance website functionality and protect against security threats. Their portfolio includes themes, plugins, and a comprehensive suite of security and backup solutions, such as iThemes Security and BackupBuddy. iThemes aims to provide easy-to-use, high-quality tools to help web designers and developers create, secure, and manage their websites more efficiently. In 2018, iThemes became part of the Liquid Web family of brands, further expanding its reach and resources in the web development and hosting industry.
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Last update: November 29, 2024
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