iThemes

iThemes - Reviews and experiences

Average rating
6.0 /10
Based on 12 reviews
Dec 2023-Apr 2024
Star distribution
50
40
39x
22x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (12)

WordPress plugin purchase

Communication

I bought this WordPress plugin and it totally messed up my dashboard, eh. So, I had to shut it down right away. I reached out for help multiple times, but got no response at all, eh. I mean, seriously?? Can someone please lend me a hand here? It's not cool to just ignore customers, you know? I'm really upset that I had to deal with this whole situation. It just wasn't worth the trouble, man.

Restrict content pro upgrade request

Communication

I've been using the Restrict Content Pro plugin for a while now and it's always worked really well for me. But ever since it got taken over by iThemes, the customer service has gone downhill. I tried reaching out for an upgrade recently but haven't heard back from the support team at all. It's pretty frustrating to see this lack of care for customers, especially considering how long I've been using the plugin.

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About iThemes

iThemes is a company specialized in developing tools and plugins for website management and security, particularly within the WordPress ecosystem. Founded in 2008, the company has grown significantly by offering a wide range of products that enhance website functionality and protect against security threats. Their portfolio includes themes, plugins, and a comprehensive suite of security and backup solutions, such as iThemes Security and BackupBuddy. iThemes aims to provide easy-to-use, high-quality tools to help web designers and developers create, secure, and manage their websites more efficiently. In 2018, iThemes became part of the Liquid Web family of brands, further expanding its reach and resources in the web development and hosting industry.

Contact Information

2703 Ena Dr.

48917 Lansing

United States

📧 marketing@ithemes.com

🌐 ithemes.com

Categories iThemes

Last update: November 29, 2024

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