Internxt

Internxt - Reviews and experiences

Average rating
7.6 /10
Based on 28 reviews
Nov 2023-May 2024
Star distribution
55x
412x
35x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Cloud storage experience

Reliability

I've been pretty disappointed with this cloud storage service. It keeps messing up when I try to sync my big files on Windows 10. And it's annoying that I can't choose where to save my files. Feels like this service is still a work in progress with lots of bugs to fix. It makes me worry about losing my important files. Plus, the customer support takes forever to help out.

Competitive pricing, upload nightmare, sync errors, slow support, server issues

Reliability

As a new customer, I was first attracted to the good prices of this company, but sadly, my experience hasn't been great. Uploading data has been a real pain with constant sync errors and server problems that prevent me from getting to my files for long periods of time. The support team has been slow to help with my issues, and I'm irritated that there are no direct contact options - I have to use chat or email for everything, no matter how serious the problem is. The PC desktop extension has had a lot of trouble keeping up with sync, so I've had to stick to using the web interface, which has its own issues. It seems like this company is having a hard time handling the growth of their tool and their size, which has made my experience as a customer not so good.

Recent purchase experience

Reliability

It's really frustrating to see so many errors happening while using this platform. It's been tough to trust it for keeping my files safe. For example, I've had trouble uploading files reliably, so I can't back up my important data. And on top of that, the desktop version hasn't been working properly. I got an error message saying the cloud file provider suddenly stopped, so I couldn't access my files easily. Plus, the files I put on the desktop didn't sync with the online version, even though it said the syncing was done. This lack of functionality has made my experience with the service pretty bad.

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About Internxt

Internxt is a technology company that specializes in providing secure, decentralized cloud services aimed at enhancing user privacy and security. Founded in 2017 by Fran Villalba Segarra, the company has its headquarters in Valencia, Spain. Internxt's flagship service, Internxt Drive, offers a zero-knowledge file storage solution, meaning that only the user has access to their files, with complete privacy and without the possibility of third-party access, including Internxt itself. Their platform encrypts files across distributed nodes, essentially breaking them into encrypted pieces, to ensure a high level of security and privacy. Over the years, Internxt has expanded its product lineup to include other services such as Internxt Photos, Internxt Send, and Internxt Mail, all designed with the core principles of privacy, security, and user-friendly experience.

Contact Information

La Marina de Valencia, Muelle de la Aduana s/n

46024 Valencia

Spain

📧 hello@internxt.com

🌐 internxt.com

Last update: November 29, 2024

Website (Partner link)

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