Dribbble - Reviews and experiences

I needed a quick designer for a small project — nothing fancy, just some assets while I was juggling a move and a sore back, so I didn't want to deal with a long search. The site promised a one-off post, I paid what it showed and walked away. No big deal. Then I got almost no responses. I messaged a few people directly. Most never replied. One actually did and sent a solid portfolio, which was a nice surprise, but they flaked on the timing and never rescheduled. That part was annoying, but forgivable. The real problem was the billing. Months later I noticed repeated charges for the same listing. The post was archived on the site and there was no clear clue in my dashboard that I had signed up for a recurring plan. It took poking around and creating a new post to find a tiny note by the payment button saying it renews monthly. That’s poor design. Customer support was slow to explain and the refund request feels like it will disappear into a queue — I’ve seen similar replies on forums. So delivery of the service (actual candidate responses) was weak. Billing transparency and the support follow-up are worse. On the plus side, the one designer who did reply had good work, so the platform can work if you get lucky. Still, I wouldn’t trust it for urgent needs without constant monitoring of charges.