Dribbble - Reviews and experiences

annoying experience turned acceptable thanks to a decisive follow-up. I’d use the site again, cautiously, and I hope they tighten up vetting so others don’t go through the same hassle.

I needed a quick designer for a small project — nothing fancy, just some assets while I was juggling a move and a sore back, so I didn't want to deal with a long search. The site promised a one-off post, I paid what it showed and walked away. No big deal. Then I got almost no responses. I messaged a few people directly. Most never replied. One actually did and sent a solid portfolio, which was a nice surprise, but they flaked on the timing and never rescheduled. That part was annoying, but forgivable. The real problem was the billing. Months later I noticed repeated charges for the same listing. The post was archived on the site and there was no clear clue in my dashboard that I had signed up for a recurring plan. It took poking around and creating a new post to find a tiny note by the payment button saying it renews monthly. That’s poor design. Customer support was slow to explain and the refund request feels like it will disappear into a queue — I’ve seen similar replies on forums. So delivery of the service (actual candidate responses) was weak. Billing transparency and the support follow-up are worse. On the plus side, the one designer who did reply had good work, so the platform can work if you get lucky. Still, I wouldn’t trust it for urgent needs without constant monitoring of charges.

good platform for exposure, but support and enforcement need to be clearer and fairer — otherwise it’s a gamble whether you’ll get treated consistently.

this platform no longer works well for me as a designer. I used to rely on it for quick portfolio checks and to send a tidy link to potential clients. Now those basic things are hamstrung. The hard limits — 10 MB for images and 20 MB for videos — mean I either compress work heavily or split it into pieces. Both make the project read wrong. You can’t really showcase a polished case study the way you can on Behance. Worse, they removed the easy linking and contact options that let clients verify you or view higher-res versions elsewhere. They’ve shifted to a marketplace-style setup where direct contact is blocked until money changes hands. Fine, if the platform actually supported that model. But it doesn’t. Want to put your email on your profile? Pay for a subscription. That’s basically the bare minimum for a portfolio site, so asking for money to restore it feels off. In daily life I use this stuff to show concepts to clients during meetings, to drop into proposals, to keep a record of finished work. For small GIFs or thumbnails it still does the job. For anything that needs nuance or polish, it falls short. I’m not raging, but I am disappointed and I’ve started moving parts of my portfolio elsewhere.