CyberGhost

CyberGhost - Reviews and experiences

Average rating
8.2 /10
Based on 27 reviews
Nov 2023-May 2024
Star distribution
57x
411x
36x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

VPN service for streaming Indian content

Complaints

I just bought a VPN to watch shows on Amazon Prime India, Sony Liv, and Zee5. But it didn't work well for those platforms, only Zee5 worked sometimes. Also, customer support wasn't very helpful. I was disappointed overall and wouldn't suggest it for Indian content.

VPN service for streaming BBC

Complaints

I recently got a VPN to watch BBC shows on my laptop. But right from the start, I had issues with it not working properly. I emailed tech support a bunch of times, but the problem didn't go away. It was so frustrating to have slow streaming, especially since I never had this problem with other VPNs. I tried to get a refund within the first 14 days like the company's policy says, but the account department didn't get back to me about it. It's really disappointing that they didn't follow their own policy, and now I'm not happy with how things turned out.

Android phone, slow email response, limited compatibility, refund

Complaints

This VPN was such a letdown. I tried using it on my Android phone like they said, but it just wouldn't cooperate. Waiting for hours on end for an email response only to be told to switch servers that didn't even support Chrome, Samsung, or Firefox - the exact browsers I needed. In the end, I threw in the towel and switched to a different VPN that actually worked well with my browsers. It was a hassle to finally get my refund, took me 3 days of back and forth to sort it out.

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About CyberGhost

CyberGhost is a Romanian-based company that provides VPN (Virtual Private Network) services. It was founded in 2011 with the aim of offering internet privacy and security solutions. CyberGhost VPN enables users to surf the web anonymously, by encrypting their internet connection, thus, protecting their personal information and allowing them to bypass geo-restrictions on websites and content. Over the years, CyberGhost has grown to become one of the leading VPN providers globally, with a wide network of servers and a strong commitment to user privacy and security.

Contact Information

68 Polona Street

010494 Bucharest

Romania

📧 support@cyberghost.ro

🌐 www.cyberghostvpn.com

Categories CyberGhost

Last update: November 29, 2024

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