COREL - Reviews and experiences

Hey there! So, I've been working with CorelDraw on Windows for, like, forever, like 25 years! And lemme tell ya, I've always had my doubts about tech support 'cause they never seemed all that helpful. But then, I switched over to MacOS and started having all these problems with Corel crashing and showing weird characters. I finally bit the bullet and reached out for help. And you know what? I had such a great experience with Mr. Kenneth D'sa! He fixed everything super quickly and even took the time to answer all my questions from over the years. His skills and dedication really saved the day for me. I can't thank him enough and I totally recommend his services to anyone else who needs tech support.

I had to reinstall my Paint Shop Pro 2020, which I bought a lifetime license for. The software wouldn't install and the agent I talked to was not helpful at all. They suggested I buy their latest software instead of fixing the issue with my current one - But I have a "lifetime license" for PSP 2020! When I mentioned this, they just wanted to sell me more stuff. I felt like they were tricking me, so I told them I was going back to Adobe. Then, the agent just closed my support ticket and said goodbye! What a joke! I recommend staying away from this company. It's a shame because the software is actually a good alternative to Adobe Photoshop. It's weird how they can spam my PC with popups for their new products, but they can't help me reinstall the software I already paid for. What a disgrace.

2. This is just too much! I bought Pinnacle Studio 26 and never got a key. I tried contacting customer service so many times, but all they keep telling me is to check the software library under Orders, which isn't even real! And to make things worse, they keep asking for proof of purchase, which I already gave them. It's just ridiculous!

Customer service was just terrible. It seriously took them six whole days, had to talk to five different agents, sent so many emails, complained non-stop just to get a simple download link for the product I bought. Dealing with their support team was an absolute nightmare, and on top of that, trying to communicate with the non-English speaking staff only made it more frustrating.

I've been having a hard time trying to export a bunch of photos using your photo editing program. I contacted customer service for help, but they weren't much help. It took them like a whole week to get back to me, and when they finally did, their solutions didn't really do the trick. I kind of wish I went with a different software instead.

The customer support from this company is just terrible, eh? And the product itself is no good either. Since I first installed it, I've been having problems non-stop. It took them a whole month to even get back to me with tech support, and even after seven months, the issue still isn't fixed. I've sent in a bunch of tickets, but no one can seem to figure out how to solve the problem. If you're looking for a good product, definitely steer clear of this company, eh.

Software Purchase
So, eh, I got this new painting software from this online store and man, it was a complete disaster, eh. When I tried to install it, there were no language options which was really annoying, you know. And guess what? The customer service team had no idea how to help me fix it! They just kept passing me off to different departments like they were tossing a ball around. And to make it even worse, they sent me a link for Windows even though I clearly said I have a MacBook. Seriously, what a joke of a company, eh.

Yeah, so I bought this thing but it's not working at all. I've been trying to reach out to customer service but they never reply. It's like they just don't care about helping their customers. Good thing I used PayPal to pay for it.