
AWeber - Reviews and experiences
Oct 2023-May 2024
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Reviews (26)
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Small marketing agency client suspension
Small marketing agency client suspension
ComplaintsI had a really bad experience with this company as a small marketing agency. One of my clients got suspended just because they were suspected of buying leads, and there was no chance to appeal. It took forever to get a response, and then all my other clients were banned for reasons that weren't even clear. My IP address even got banned too. Although the email builder was a neat concept, the Terms of Service were super strict and the deliverability wasn't great. The support I received felt robotic and not very helpful.
Affiliate marketing software
Affiliate marketing software
ComplaintsI just signed up for this affiliate marketing software and at first, I was pretty pleased with the landing pages they gave me. Being a newbie in affiliate marketing, I uploaded my email contacts from different places and decided to upgrade my account. But then, out of nowhere, my account got shut down only 2 hours after I sent an email! When I asked for a refund, they said no. It was so frustrating and disappointing to think this service was all about free email marketing software, only for them to close my account because I was actually marketing stuff. When I tried to talk to customer service through live chat about getting my money back, they cut me off before I could even explain all my issues. It made me so mad to be treated like that as a customer, feeling completely disgusted with how they handled everything and the fact that they weren't honest about how they operate.
Scammed by a business video
Scammed by a business video
ComplaintsI got this email with a video about a business and was pretty pumped, thinking it could help me make some cash. Clicked the link, did what it said, and you know what happened? Got scammed and lost my money! Called their customer service, and they just said, "Tough luck, speak to a lawyer." Such scammers, eh!
Email marketing service
Email marketing service
ComplaintsAweber's service is just awful. They don't play fair and will shut down your account without thinking twice, making you lose all the effort you put in. It's a total joke of a service that I wouldn't suggest to anyone.
Account closure
Account closure
ComplaintsThey closed my account even though I hadn't used it in a while. I remember asking if I could reactivate it down the road when I was unsubscribing, and they said it was possible. But today, when I tried to log in, I saw that my account had been closed with no heads-up. It seems kinda sketchy, especially since I didn't break any rules or anything.
Account closure without warning
Account closure without warning
ComplaintsTheir customer service is just terrible, eh? They went ahead and closed my account without even giving me an explanation or taking the time to look into the facts. Honestly, it was the worst experience I've ever had with a company, no doubt about it.
Got banned for no reason
Got banned for no reason
ComplaintsThat was the worst experience ever, eh? I signed up, and bam, right away I got banned with no explanation. I didn't even do anything wrong, like what's up with that? It feels like they just ban people for no good reason. The customer service was so rude, eh, they didn't even give me any helpful info. Good thing there are other options out there, eh?
About AWeber
AWeber is a digital marketing company specializing in email marketing services for small businesses. Founded in 1998 by Tom Kulzer, the company provides solutions for managing email lists, automating marketing campaigns, and engaging subscribers effectively. AWeber offers tools to create customized emails, newsletters, and autoresponders, aiming to help businesses connect with their audience and grow their reach. Based in Chalfont, Pennsylvania, AWeber has established itself as a pioneer in the email marketing industry, continually evolving to offer advanced features and integrations that cater to the needs of its diverse clientele.
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Last update: November 29, 2024
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