AWeber - Reviews and experiences

Using online trouble tickets with other companies can sometimes be a bit of a pain because you end up going back and forth with representatives who don't really get what you're asking for. But, I gotta say, my experience with the customer service team of this company was actually pretty good. Mary H was super clear and helpful in explaining my account info, and she managed to address my question with just one response. I really appreciate how efficient and professional the team at this company was. Thanks a lot!

I sent them a message and they got back to me in about an hour. Amanda asked some questions to make sure she understood, and once I clarified what I needed, she had all the answers. Thanks a lot, Amanda!

Oh man, I had such a rough time with this email marketing stuff. The customer service was so robotic and didn't seem to give a darn about my questions. It felt like I was just talking to a brick wall! And let me tell you about those sneaky prices - they advertise it as cheap, but then BOOM, hidden fees popping up left and right! It's like a terrible surprise party that you never wanted. So yeah, definitely not a fan of it at all.

So I gotta tell you about this awesome experience I had with a customer service rep named Emily. She totally saved my butt in setting up my very first landing page. Emily was so patient and walked me through everything, making sure I understood each step. Thanks to her guidance, my confidence went up and my landing page was set up for success. I can't thank her enough for all her help and expertise.

My experience dealing with the customer service at this email marketing software company has been top-notch, you know? The folks on the support team, like Andrew and Jordan, really knew their stuff and were super helpful in resolving my issues and giving me some great advice. The quick response times and easy communication made it a breeze to get things sorted out.<br>Not only was the customer support fantastic, but I also found the platform itself to be really user-friendly and easy to get the hang of. Even though I'm new to email marketing, I was able to understand the tools and concepts right away because the software is designed so intuitively.<br>All in all, my experience with this company has been amazing, and I'm really appreciative of the fantastic service that the team provided.