
Agency by Curology - Reviews and experiences
Mar 2026-Mar 2026
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Reviews (5)
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Auto-refill and irritation
Auto-refill and irritation
ComplaintsI actually picked this up because a colleague swore by it — she had great skin, so I gave it a shot. The cream is thick, almost gel-like, goes on cool and smooth and doesn’t feel greasy, at first it’s fine. After a couple of days though my cheeks got blotchy and there was a persistent sting that took several days to calm down. I told them via chat and answered their questions, I was hopeful they'd tweak the plan, but instead they charged my card and shipped a new jar the same day — I only noticed when the charge showed up. No return, no refund, that was their stance. The texture is pleasant, but the handling around the issue left me hesitant to re-order.
About Agency by Curology
Agency by Curology is a digital marketing and creative services company associated with Curology, a skincare brand known for online consultations and customized prescription formulas. The agency develops brand strategy, creative production, and performance marketing work for direct-to-consumer and ecommerce businesses, with a focus on digitally native brands. Services commonly include paid media, content and social creative, and growth analytics support. It operates as part of the Curology organization.
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Last update: March 14, 2026
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