Aaptiv - Reviews and experiences
Nov 2023-Apr 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (22)
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Auto renewal subscription without reminder email
Auto renewal subscription without reminder email
Follow-up
I was pretty bummed when I found out my subscription automatically renewed without a heads up email. Seemed a bit sketchy to me and got me wondering about the company's ethics. Feels like a sneaky way for them to make some extra cash, especially since the app itself isn’t all that impressive.
But, when I got in touch with them, I was pleasantly surprised by how great their customer service was. The reps were super nice, knew their stuff, and really helped address my concerns. I really appreciated their follow-up and how they handled everything so professionally. Despite my initial frustrations, I gotta give them props for their excellent customer service and commitment to fixing things up.
About Aaptiv
Aaptiv Inc. is a digital health company that specializes in providing audio-based fitness programs and wellness content. Established in 2015 by Ethan Agarwal, its aim was to make high-quality, accessible fitness guidance available to people regardless of their location. Aaptiv offers a wide range of workouts including running, strength training, yoga, and meditation, all tailored to different fitness levels and goals. These audio-guided sessions are designed to make it easier for users to stay motivated and achieve their fitness objectives without the need for attending physical classes or having access to gym equipment. Through its mobile app, Aaptiv delivers personalized workout plans and tracks users' progress, facilitating a more engaging and flexible fitness regimen.
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Last update: November 29, 2024
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