Zane Toy

I just made an online purchase and let me tell you, it was a complete nightmare. I've bought from them before and it was fine, but this time was a disaster. My order didn't even get processed, let alone shipped. I tried reaching out to their customer service several times, but it was like talking to a wall. No response to my emails, and the promised 72-hour response time turned into weeks of silence. It's been nearly two months since I ordered and I'm so frustrated. I'll definitely be disputing this with my credit card company. Their customer service is a joke, and I wouldn't want anyone to go through this.